Trendy Los Angeles restaurant Red Medicine recently stirred up controversy for calling out no-shows on Twitter.
Restaurant manager Noah Ellis has taken responsibility for the rant.
Here are some of his tweets. Names of the customers have been blurred to protect their privacy:
Ellis talked to LA Eater about his rant.
"It's always been a problem here (at the restaurant and in LA as a whole), but it's tricky -- those restaurants that overbook to protect themselves punish the guests who show up on time for their reservations, but not the people who no-show," Ellis told the blog. "I was frustrated, so I blew them up."
Some customers complained on Yelp that the rant was unprofessional.
But Ellis hasn't backed down, instead continuing to defend himself against his critics on Twitter.
More From Business Insider
- What Lululemon Will Do With Its See-Through Yoga Pants
- IKEA's Reputation Has Taken A Serious Beating
- Starbucks CEO Howard Schultz Slaps Down Anti-Gay Marriage Activist At Shareholder Meeting
- Dining & Nightlife