SAN FRANCISO, CA and SAN DIEGO, CA--(Marketwire -05/07/12)- ServiceSource (SREV - News), the global leader in Service Revenue Management (SRM), announced it has been named a Spring 2012 Recognized Innovator finalist by the Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, at the Technology Services World (TSW) Best Practices conference today in Santa Clara, California. The company was named a finalist in Innovation in Services.
The Recognized Innovator Awards have become highly regarded in the technology services industry, representing the only independently judged awards program that recognizes innovation in technology services products and service offerings documented with customer case studies of measurable business value and results.
Recognized Innovator finalists were selected by a panel of judges, including industry experts and TSIA members. As a Recognized Innovator finalist, ServiceSource will be featured in TSIA Research, and conference attendees can learn more about the company's offerings during the Innovation Tour that will be conducted at the conference on May 7. Winners will be announced on Wednesday, May 9.
"ServiceSource helps companies to optimize recurring service revenue and significantly increase renewal rates. This partner has clearly demonstrated that they understand how to bring innovation to the new -- and growing -- SRM category," said John Ragsdale, vice president of technology research for TSIA. "Today's business leaders strive to gain a competitive edge in their respective markets, and this round of Recognized Innovator finalists represent bleeding-edge approaches to real-world challenges, enabling service organizations to excel. It's our privilege to honor ServiceSource, a pioneer in a growing industry committed to delivering on its promise to customers and partners."
The Recognized Innovator in the Services category provides documented case studies showing how their innovative services are helping customers meet and exceed business goals for service operations by allowing partners to manage specific areas of the business.
"We have spent over a decade to bring the highest levels of innovation to the industry's only service revenue management solution to help customers defend, optimize and transform their respective businesses," said Mike Smerklo, chief executive officer and chairman of the board for ServiceSource. "As we continue our evolution to a technology and software-as-a-service (SaaS) company, winning this award is further validation of our commitment to the delivery of greater innovation and real results for our customers and partners. I am thrilled to accept this award on behalf of the many people at ServiceSource who work hard to go the extra mile each day."
TSW events have a strong reputation for delivering a solid program filled with impactful content. More information on Technology Services World and the Technology Services Recognized Innovator Awards can be found at www.technologyservicesworld.com.
ServiceSource is the global leader in service revenue management, partnering with technology-based companies to optimize maintenance, support and subscription revenue streams, while also improving customer relationships and loyalty. ServiceSource helps customers increase service revenue contract renewal rates, on average, by over 15 percentage points and, in some cases, up to 44 percentage points. ServiceSource delivers these results via a cloud-based solution, combining its Service Revenue Performance Suite™ of applications with dedicated service sales teams, leveraging a proprietary Service Revenue Intelligence Platform™ of transaction data, benchmarks and best practices. ServiceSource offers its service revenue management solution on a unique pay-for-performance business model that enables a success-driven, shared-risk partnership. The Company is headquartered in San Francisco, and manages service revenue performance for customers across the globe in more than 35 languages.
ServiceSource and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT & telecom, consumer technology, healthcare & healthcare IT, and industrial equipment & technology. www.tsia.com