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    Small Business: Doctors going broke

    Doctors in America are harboring an embarrassing secret: Many of them are going broke.

    This quiet reality, which is spreading nationwide, is claiming a wide range of casualties, including family physicians, cardiologists and oncologists.

    Industry watchers say the trend is worrisome. Half of all doctors in the nation operate a private practice. So if a cash crunch forces the death of an independent practice, it robs a community of a vital health care resource.

    "A lot of independent practices are starting to see serious financial issues," said Marc Lion, CEO of Lion & Company CPAs, LLC, which advises independent doctor practices about their finances.

    Doctors list shrinking insurance reimbursements, changing regulations, rising business and drug costs among the factors preventing them from keeping their practices afloat. But some experts counter that doctors' lack of business acumen is also to blame.

    Loans to make payroll: Dr. William Pentz, 47, a cardiologist with a Philadelphia private practice, and his partners had to tap into their personal assets to make payroll for employees last year. "And we still barely made payroll last paycheck," he said. "Many of us are also skimping on our own pay."

    Pentz said recent steep 35% to 40% cuts in Medicare reimbursements for key cardiovascular services, such as stress tests and echocardiograms, have taken a substantial toll on revenue. "Our total revenue was down about 9% last year compared to 2010," he said.

    "These cuts have destabilized private cardiology practices," he said. "A third of our patients are on Medicare. So these Medicare cuts are by far the biggest factor. Private insurers follow Medicare rates. So those reimbursements are going down as well."

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    Pentz is thinking about an out. "If this continues, I might seriously consider leaving medicine," he said. "I can't keep working this way."

    Also on his mind, the impending 27.4% Medicare pay cut for doctors. "If that goes through, it will put us under," he said.

    Federal law requires that Medicare reimbursement rates be adjusted annually based on a formula tied to the health of the economy. That law says rates should be cut every year to keep Medicare financially sound.

    Although Congress has blocked those cuts from happening 13 times over the past decade, most recently on Dec. 23 with a two-month temporary "patch," this dilemma continues to haunt doctors every year.

    Beau Donegan, senior executive with a hospital cancer center in Newport Beach, Calif., is well aware of physicians' financial woes.

    "Many are too proud to admit that they are on the verge of bankruptcy," she said. "These physicians see no way out of the downward spiral of reimbursement, escalating costs of treating patients and insurance companies deciding when and how much they will pay them."

    Donegan knows an oncologist "with a stellar reputation in the community" who hasn't taken a salary from his private practice in over a year. He owes drug companies $1.6 million, which he wasn't reimbursed for.

    Dr. Neil Barth is that oncologist. He has been in the top 10% of oncologists in his region, according to U.S. News Top Doctors' ranking. Still, he is contemplating personal bankruptcy.

    That move could shutter his 31-year-old clinical practice and force 6,000 cancer patients to look for a new doctor.

    Changes in drug reimbursements have hurt him badly. Until the mid-2000's, drugs sales were big profit generators for oncologists.

    In oncology, doctors were allowed to profit from drug sales. So doctors would buy expensive cancer drugs at bulk prices from drugmakers and then sell them at much higher prices to their patients.

    "I grew up in that system. I was spending $1.5 million a month on buying treatment drugs," he said. In 2005, Medicare revised the reimbursement guidelines for cancer drugs, which effectively made reimbursements for many expensive cancer drugs fall to less than the actual cost of the drugs.

    "Our reimbursements plummeted," Barth said.

    Still, Barth continued to push ahead with innovative research, treating patients with cutting-edge expensive therapies, accepting patients who were underinsured only to realize later that insurers would not pay him back for much of his care.

    "I was $3.2 million in debt by mid 2010," said Barth. "It was a sickening feeling. I could no longer care for patients with catastrophic illnesses without scrutinizing every penny first."

    He's since halved his debt and taken on a second job as a consultant to hospitals. But he's still struggling and considering closing his practice in the next six months.

    "The economics of providing health care in this country need to change. It's too expensive for doctors," he said. "I love medicine. I will find a way to refinance my debt and not lose my home or my practice."

    If he does declare bankruptcy, he loses all of it and has to find a way to start over at 60. Until then, he's turning away new patients whose care he can no longer subsidize.

    "I recently got a call from a divorced woman with two kids who is unemployed, house in foreclosure with advanced breast cancer," he said. "The moment has come to this that you now say, 'sorry, we don't have the capacity to care for you.' "

    Small business 101: A private practice is like a small business. "The only thing different is that a third party, and not the customer, is paying for the service," said Lion.

    "Many times I shake my head," he said. "Doctors are trained in medicine but not how to run a business." His biggest challenge is getting doctors to realize where and how their profits are leaking.

    "On average, there's a 10% to 15% profit leak in a private practice," he said. Much of that is tied to money owed to the practice by patients or insurers. "This is also why they are seeing a cash crunch."

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    Dr. Mike Gorman, a family physician in Logandale, Nev., recently took out an SBA loan to keep his practice running and pay his five employees.

    "It is embarrassing," he said. "Doctors don't want to talk about being in debt." But he's planning a new strategy to deal with his rising business expenses and falling reimbursements.

    "I will see more patients, but I won't check all of their complaints at one time," he explained. "If I do, insurance will bundle my reimbursement into one payment." Patients will have to make repeat visits -- an arrangement that he acknowledges is "inconvenient."

    "This system pits doctor against patient," he said. "But it's the only way to beat the system and get paid."

    --- Are you a doctor who has made financial decisions you came to regret? E-mail Parija Kavilanz and you could be part of an upcoming article. Click here for CNNMoney.com comment policy.

    View this article on CNNMoney



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    28 comments

    • bill  •  1 month 16 days ago
      Why do any doctor in their right mind accept Medicare?
    • Steve D  •  1 month 16 days ago
      And Obamacare hasn't even started yet. Things are going to get much worse...
    • Barry  •  Asbury Park, New Jersey  •  1 month 17 days ago
      The best answer for both patients and doctors is group practice where overhead is minimized and shared. It gives patients one place to go for treatment of eyes, feet, family health, ob/gyn, skin and other maladies. When I was able to join a one-sop medical center, I rarely had to wait for appointments or waste my time sitting in waiting rooms. Customer service was as good as it gets.
    • J123  •  Newark, New Jersey  •  1 month 16 days ago
      If you arbitrarily force any small business or service provider to cut its prices by 27.4% for a large number of its customers, 90% of them will be out of business in 2 years. These cuts have already occurred for some suppliers so this scenario is real.

      Many doctors have already stopped accepting Medicare covered patients (or won't process the claims for the patient, they want cash) to avoid reimbursement risk and bureaucratic compliance risk and cost.

      Universal access to healthcare should be the goal; getting there by expecting a group of government bureaucrats (whose names will change with the political wind BTW) to manage where you will go for care, what meds you can take when you're sick, which treatments are acceptable and how much the provider of the care can earn, is a recipe for disaster. These things are managed today in a faulty system of bureaucrats and insurance companies and market factors, but at least there is counterbalance. Wait to see what happens when we put all power in the hands of one of these parties. I work in Healthcare, the changes have begun. You would be stunned by the amount of money companies have to spend on reporting, paperwork and keeping up with daily (yes daily) changes in government rules that are well-intentioned and provide near-zero or negative return to the parties involved, especially the patients. When the government takeover of healthcare is complete, all of that wasted money will be coming out of your pockets, not privately held practices or shareholders pockets, and we will continue to feed that tiger so to speak.

      Doctors are being forced out of individual practice and into large medical groups or other careers to stay afloat. When entry into a large medical group or public hospital at fixed salaries is the only career alternative for med school grads you can be sure that we will not be getting the best and brightest practitioners. But look at the bright side, the bureaucrats and politicians will still have the best healthcare options, everyone else can get in a long line for sub-par care and maybe we can get our car registration renewed at the same window.

      Stay healthy....
    • Snorri Sturluson  •  1 month 16 days ago
      There is a lesson from Business 101. A doctor performs a service; he should receive full payment within 5 days or less. It's called cash flow. If insurance complanies / government agencies take longer to reimburse, then the doctors' fees have to be increased to cover the wait time. It's the same for medical labs, and associated services. One solution is to require the patient to pay the deductible at time of service.
    • Blackcloud  •  Bigfork, Montana  •  1 month 16 days ago
      Profits from drug companies end up in congress and some goes for research. Stop all lobbying for starters.
    • A Yahoo! User  •  1 month 16 days ago
      Spending thousands of dollars on an educantion is no guarantee to make geniuses out of idiots. It is no secret that some people out there have more money than brains.
    • ddn  •  1 month 16 days ago
      Basically America doesn't want to pay for medical care for the elderly.. Those who fought and won wars for you, those who worked all their lives.. Meh, the me generation needs that cash for new cloths and cars.. you can just die a quiet death, thanks for everything though!
    • sal  •  1 month 17 days ago
      The need for medical care in the US greatly exceeds the supply of doctors. Potentially, there would be great demand. The problem is that incomes for most people have not kept pace with inflation, much less medical cost inflation. Only the incomes of the wealthy keep pace with and often exceed that of rising medical costs. So the number of people who can afford health care is shrinking. That is yet another problem of rising income inequality.
    • John  •  Louisville, Kentucky  •  1 month 17 days ago
      Interesting....at the same time, however, I would say the absolute worst customer service....hands down...is from the ogres who work at the front desk of doctor's offices. I have lost track of the number of times I have had a receptionist say "name and proof of insurance without even looking up". I can go to a gourmet restaurant and order a $500 meal with out providing proof I can pay ahead of time, but you have to provide proof of insurance even for a $10 flu shot. Doctors might start first at examining their customer service and marketing, just like any other business.
    • goose down  •  Sunnyvale, California  •  1 month 17 days ago
      went to doctor
      tells me, when it comes to my health money should be no object
      spent 1000. no outcome
      then he explains ,what would bill gates do
      crook
      sister took her kid into doctor,wasnt feeling good.
      immrediately prescribed antibiotics, but sister asked doctor what kind of infection
      because anti biotics only work on one kind
      doctor did test,oops
    • IE dude  •  Irvine, California  •  1 month 17 days ago
      #$%$ ...... greedy crooks......
    • CW  •  1 month 17 days ago
      If you want a good doctor, you should ONLY choose a doctor who has performed the operation you need thousands of times or at least hundreds of times. Further, it is OK to choose a doctor who made some mistakes early on. Thus, mechanized medicine is better than the ineffecient method that we use here in the USA. In Canada, they have mechanized appedix surgury and 99.9% success. Don't let the idiot doctors tell you how bad industrialization of medicine be. They want the same ole same ole high paying low-competition jobs. (Search WSJ for the Canada mechanized story.)
    • Greg  •  1 month 16 days ago
      Sounds like a personal problem to me. With what doctors make now a days, sounds like they're living well above their means having to have all the bells and whistles. If a doctor can not handle their own finances, sound to me like you better find another doctor. I once sat in an exam room and had to wait while a doctor took an important call from his financial advisor discussing his personal finance problems. His time is "NO" more important then mine. Talk about rude and self centered. Kicked him to the side of the road. If you can not devote your time to what "I" am paying for, then you don't deserve my business.
    • Blackcloud  •  Bigfork, Montana  •  1 month 16 days ago
      I started and ran a successful buiness. I'll be an advisor for doctors in trouble for air fare and a dozen golf balls.
    • Ron  •  Belmont, New Hampshire  •  1 month 16 days ago
      US health care costs are the highest in the world.....where's the $ going?? Guess what ... they are all a bunch of greedy people....too bad some don't know how to handle the excess of their greed!!!
    • DonaldR  •  River Edge, New Jersey  •  1 month 17 days ago
      Yeah, now try being a chiropractor and see how quickly you become broke
    • A Yahoo! User  •  1 month 16 days ago
      You REAP what you SOW.
    • Billy Bob  •  Atlanta, Georgia  •  1 month 16 days ago
      Prescribers are getting out of primary care for three reasons.

      1. Primary care is mainly health promotion/disease prevention...in other words, the patient must be willing to change their lifestyle. Todays patient in some cases will sue physicians for questioning patient lifestyles.

      2. Increased demand by patients for controlled substances such as narcotics and amphetamines.

      3. As suggested in the article, insurance companies have become the ones playing god instead of physicians....insurance companies are deciding what is and is not medically necessary.
    • goose down  •  Sunnyvale, California  •  1 month 17 days ago
      bull
      100 dollars for 15min
      bull

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