Southwest to merge 3 AirTran call centers

Southwest Airlines to consolidate 3 AirTran reservations call centers in Atlanta

Associated Press

DALLAS (AP) -- Southwest Airlines Co. said Wednesday that it will consolidate three AirTran Airways reservations call centers into a single facility in Atlanta.

Centers in Savannah and Carrollton, Ga., will close July 31, Southwest said.

The company said it will offer the 159 employees in Savannah and 126 in Carrollton other jobs in Atlanta or at other call centers.

The Atlanta facility will open in May and handle all calls to AirTran, which Southwest bought last year. Eventually the center will take Southwest calls. It will be the airline's seventh call center and the first in the Eastern time zone.

Shares of Dallas-based Southwest rose 14 cents to close at $9.43.


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