ST. LOUIS, April 30, 2014 /PRNewswire/ -- Amdocs (DOX), the leading provider of customer experience systems and services, today announced that Sprint, one of North America's leading wireless service providers, has extended its managed services deal with Amdocs for its billing and customer care systems, and selected Amdocs Convergent Charging to rapidly create and monetize mobile data services.
Amdocs will continue to manage key business processes ‒ including billing, customer care and IT infrastructure management ‒ under a managed services model hosted at an Amdocs data center. The agreement extension includes continued support of the Sprint, Boost Mobile, Virgin Mobile USA and Assurance Wireless brands. Amdocs Convergent Charging, which provides convergent, real-time charging, enables a comprehensive set of mobile services ‒ such as hybrid customers, and shared wallet ‒ that will enable Sprint to accelerate time to market for these innovative new services.
"One of our top priorities as we continue to build Sprint's nationwide 4G LTE network is to combine the ability to quickly deliver the new services our customers demand, as well as generate revenues from those services," said Peter Campbell, chief information officer at Sprint. "Selecting Amdocs Convergent Charging reinforces our strategic Amdocs partnership, and gives us a convergent, real-time charging system that can generate revenues quickly."
"Sprint's decision to extend our long-term managed services agreement and select new capabilities with Amdocs Convergent Charging reflects the value to service providers of the Amdocs CES product portfolio, combined with our managed services model, in terms of quickly rolling out new services and introducing cost savings," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. "Sprint subscribers will be able to leverage new services, such as voice over LTE (VoLTE) and shared wallets to ensure they are getting the most from their mobile devices."
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For 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and its 22,000 employees serve customers in more than 80 countries.
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For more information, visit Amdocs at www.amdocs.com.
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2013 filed on December 09, 2013 and our Form 6-K furnished for the first quarter of fiscal 2014 on February 11, 2014.
- Professional Services
- Information Technology
- managed services