U.S. Obamacare data hub 'experiencing an outage', Connecticut says

Reuters

WASHINGTON, Oct 29 (Reuters) - The U.S. government'sObamacare data hub was "experiencing an outage" on Tuesdayevening, the Connecticut state healthcare exchange, "AccessHealth CT", announced. It was the second such outage in threedays.

The data hub operator, Verizon, said it was doingmaintenance on the system.

"Access Health CT was informed by CMS (Center for Medicareand Medicaid Services) that the Federal Data Services Hub iscurrently experiencing an outage," a statement from theConnecticut state exchange said.

A similar outage on Sunday halted online enrollment on thefederal Healthcare.gov website as well as similar state sites.

An official at the U.S. Department of Health and HumanServices (HHS) acknowledged the Obamacare website had beenimpacted by the problem.

"Tonight, Verizon Terremark again experienced network issuesin their data center that caused a system outage impacting thefederal data services hub and the Healthcare.gov marketplaceapplication," the official, who asked not to be named, said inan email to Reuters.

"Verizon Terremark is conducting maintenance overnight toresolve their issue with our technical team and when that iscomplete we will bring our systems back online," the officialsaid.

Verizon's Terremark operates the data services hub thatlinks online health insurance marketplaces with numerous federalagencies and can verify people's identity, citizenship, andother facts.

"We are now undertaking infrastructure maintenance, whichshould be complete overnight. We anticipate the strengthenedinfrastructure will help eliminate application downtimes," saida statement by Jeff Nelson, vice president of global corporatecommunications at Verizon Enterprise Solutions.

"Verizon is committed to supporting our HHS client andstabilizing their www.healthcare.gov website. Since HHS asked usto provide additional compute and storage capacity, ourengineers have worked 24/7 to trouble-shoot issues with thesite," the statement said.

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