ORANGE, Calif.--(BUSINESS WIRE)--
Word & Brown General Agency announced today a new translation service available to California brokers. The new feature allows brokers to provide pricing, benefit and other information in Chinese, Korean, Spanish and Vietnamese to small-group clients (2-50 employees). Translations are available for both employer presentations and employee enrollment worksheets.
“California is a multi-cultural state, and it is important something as critical as health insurance coverage is clearly understandable to employers and their employees,” said Jessica Word, president of Word & Brown General Agency. “By providing information in a way that makes the most sense to a client, everyone benefits – the broker, the employer and the employee.”
Word points out that the full implementation of the Affordable Care Act is driving more employers and individuals to explore health insurance options that best fit their needs and budget. She believes this creates incredible new opportunities for brokers to increase their books of business and to position themselves as the “go-to person” to answer employer questions. But to seize this potential, brokers need the right tools and information at their disposal.
In response, Word says the new language translation feature will assist brokers who want to target communities or workplaces where English is not the primary language. It is the latest in a long line of products and services offered by Word & Brown to help brokers strengthen and maintain their existing client relationships and prospect for new ones. “Our selection of carriers and products continues to be the industry’s most desired. And our product portfolio, innovative sales tools and cutting-edge quoting systems now enhanced with the language translation feature clearly set brokers apart from their competitors,” said Word.
For nearly 30 years the Word & Brown General Agency has been recognized as an insurance industry and technology leader – and a trusted resource for brokers selling individual and family health and ancillary insurance, Medicare coverage and group insurance solutions. The Word & Brown General Agency is part of The Word & Brown Companies, which provide insurance services nationwide through more than 50,000 brokers to hundreds of thousands of consumers and approximately 60,000 employers with nearly 6.5 million eligible employees.
Polly Neves, 714-567-4592