Mon, May 28, 2012, 7:57 PM EDT - U.S. Markets closed for Memorial Day

How In The World Will Microsoft Convince People To Buy A Windows Tablet?

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Later this year, Microsoft and its hardware partners are expectecd to put out the first Windows 8 tablets.

By then, the iPad will have been around for more than two years with basically zero competition.

Nobody outside the tech industry thinks "tablet." They think "iPad."

So how will Microsoft and its hardware partners convince you to pass on an iPad and buy a Windows tablet instead? What possible advantages will it have?

Will it run old apps? Probably not -- for a tablet to be competitive with the iPad on battery life, it's probably going to have to use an ARM processor (unless Intel comes up with some serious magic between now and the end of 2012). Windows 8 on ARM won't run apps built for Intel-based PCs. In other words, all those apps you already own -- Office 2010, Photoshop, whatever -- won't work.

Will it have a bunch of new or exclusive apps? Doubtful. Microsoft pushing developers to make apps for the new "Metro" interface, which was designed with touch screens in mind. But it's using the overall PC installed base -- 500 million Windows 7 licenses sold! -- as bait.

The thing is, nobody knows how many Windows 8 machines will have touch screens. And without a touch screen, the Metro interface doesn't add much value. (Seriously -- why would you want to use a pointer and mouse or touchpad on an interface with big blocky squares and menus that were designed for fingers? That sounds insanely frustrating.)

In other words, developers have little reason to develop for Metro until they know it's going to take off. And Metro won't take off unless it's got a great selection of apps, like the iPad. That's a tough vicious circle to break.

Microsoft might be able to break that cycle with Office -- if it doesn't bring Office to the iPad first.

Will the hardware be amazingly great? Maybe. But it could just as easily be horrible.

That's because Microsoft only controls the software, which it has to rely on its hardware partners to make sure the overall experience is great.

For example, Microsoft posted this morning about supporting sensors -- internal pieces like a compass and accelerometer. These are necessary for Windows 8 tablets to do things that we take for granted in the iPad like figuring out whether you're holding it in portrait or landscape mode.

Here's the key part:

Designing a sensor fusion system is relatively easy if you’re designing a single device. But Windows runs on many kinds of PCs in many form factors, using hardware components from many different manufacturers. We needed to provide a solution that enabled the entire ecosystem of Windows hardware partners to participate.

The first step was to provide a baseline of performance for sensor packages that would work with Windows’ sensor fusion solution. Using Windows certification guidelines, we provided specifications for sensor performance. To help hardware companies verify that their solutions were compatible with Windows, we built a number of tests, which we provide with the Windows Certification kit.

Thinking about all the crummy third-party software that's been approved under past Windows logo programs, my stomach sank when I read this. How rigorous will those tests be? Who's going to enforce them?

Microsoft wants a big marquee of partners making Windows 8 tablets at launch. Is Microsoft really going to say "no" to a big potential launch partner like HP if the sensors aren't exactly perfectly as good as the iPad?

But let's say everything goes exactly according to Microsoft's most optimistic plans -- great apps, great hardware, no bugs or glaring flaws in Windows 8 itself.

That's not good enough.

The iPad is to tablets like Google is to search -- it defines the market. To get people to choose a competitor, it has to be significantly better.

Microsoft has spent seven years and countless billions trying to make users choose Bing over Google. It's gotten up to about 15% share, or 30% if you count Yahoo (although I'd wager most Yahoo users don't even know or care that it's powered by Microsoft's search engine now -- they're there for the Yahoo brand).

With the iPad already eating 17% of the PC market, which still provides a huge part of Microsoft's profits and revenue, Microsoft doesn't have that much time.

See also: Steve Ballmer's Nightmare, Or How Microsoft's Business Could Collapse.



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5 comments

  • Kyle  •  Carmel, Indiana  •  3 months ago
    In my opinion, the path to success lies where other people have mentioned - the enterprise. I think two things will really help with this. This first will be to make sure that plenty of people see others with tablet in hand using OneNote during meetings instead of hauling around a laptop (which creates a natural barrier between people with its screen). The second will be to make sure a deployment scenario that enterprise infrastructure folks can be confortable with. The Windows Store (think that's what the marketplace is slated to be named) is fine for Angry Birds and the weather app, but when dealing with their own intellectual property, many organizations will want something like ActiveSync (or preferably more like Mobi Control) to manage the devices in their organization. This goes both for Win8 tablet and desktop devices.
  • Mike S  •  4 months ago
    Wow. Nice to see you looking on the bright side. I think Windows 8 a better shot with tablets than a lot of people think. Regarding the hardware, I assume that Microsoft will handle it like they did with WP7. They provide specifications that the hardware manufacturer must meet before it is allowed to run the OS. This makes sure that though there are variations in design, the OS runs efficiently on all WP7 phones. The Nokia Lumia 710 and the HTC Radar are good examples of this. They meet the required specifications to run the OS yet use less expensive display technologies (instead of AMOLED) and physical buttons (instead of capacitive) to allow for less expensive handsets that still perform well.

    Microsoft does have an ecosystem in place, it is just scattered right now. Web services like email, calendar, and cloud storage through Windows Live. Streaming music, movie, and TV shows through Zune. A mobile app store through Windows Phone Marketplace. I am expecting Microsoft will pull all these services closer together as the Windows 8 launch approaches. They would be fools not transform these scattered properties into a recognizable ecosystem that can compete with Apple, Amazon, and Android.

    Will a Windows tablet ever be as popular as the iPad? I don't know. But I do know that being fully invested a manufacturer's ecosystem allows you to get the most out of all your devices. Apple has proved that. So when those of us with a Windows PC and notebook, an Xbox, and a WP7 phone go looking for a tablet, we will most likely be wanting a Windows tablet.

    Of course, that option is not there now. But it won't be long now. And when it is here, I think your dire predictions of utter failure will be proved wrong.

    Of course I am basing all this on speculation, but so are you.
    • Joe 4 months ago
      Couldn't have said it better.
  • A Yahoo! User  •  Los Angeles, California  •  4 months ago
    Once Win8 tablets come out, there will be plenty of support from long time developers. They will port their programs over to WinArm8 tablets. Any Wintel8 tablets will still be able to run existing programs. Though, I have no clue how to install software with a CD. I suppose they will be available through a Windows App Store. IT departments are comfortable with buying Windows and Microsoft products. They will fit in well with businesses and their existing Windows software. Microsoft has an existing ecosystem of music, video and apps available through the Zune desktop that supports Winphone7. Microsoft doesn't need to beat the iPad, they just need to beat the iPad in the enterprise - where most of Microsoft's revenue comes from.
  • A Yahoo! User  •  San Luis Obispo, California  •  4 months ago
    Popular windows apps can quickly be ported to ARM. Recompile and work through any x86 dependencies. Not hard. Second, x86 is not dead yet. I own a netbook based on AMDs fusion and I get 7+ hours of battery life with win7. Not sure I'd buy a Win8 tablet however as I really like having a physical keyboard. Guess I'm old school :-)
  • Hughes  •  Palm Springs, California  •  4 months ago
    Apple owns the tablet market. They make the best software and hardware...and I own the iPad. They have the complete ecosystem and they have the best retail experience in the world. No one is going to take away this market from Apple. Apple will be expanding their retail stores in China and opening new stores in India and South America. They will control the textbook market with their easy to use applications. Game, set, match! Just look at Apple's earnings from today. You are watching a once in lifetime event as Apple becomes the first trillion dollar company. I have owned Apple since $37 per share.
 
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