What to do if you're stranded by American Airlines

Associated Press
What to do if you're stranded by American Airlines

American Airlines agent Kevn Knudson assists stranded passengers Dave Brown, right, and his wife Lisa who were attempting to fly to Costa Rica from the San Francisco International Airport Tuesday, April 16, 2013 in San Francisco. American Airlines grounded flights across the country Tuesday because of an outage of its main reservations system. Thousands of passengers were stranded at airports and on airplanes. (AP Photo/Eric Risberg)

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