Convergys Corporation
201 East Fourth Street
Cincinnati,
OH 45202
United States - Map
Phone: 513-723-7000
Fax: 513-421-8624
Web Site: http://www.convergys.com
| Convergys Corporation provides relationship management solutions worldwide. The company operates in three segments: Customer Management, Information Management, and Human Resources Management. The Customer Management segment provides agent-assisted solutions, including customer service, customer acquisition, customer retention, technical support, back office, and business-to-business solutions. This segment also offers automated self-service solutions comprising cost containment, adoption acceleration, and revenue realization; and technology solution components, including inter voice portal 6.0, interaction composer, dynamic decisioning solution software, Internet protocol contact center, and media exchange with home zone. The Information Management segment provides business support system and operational support system solutions. These solutions consist of revenue management comprising rating and billing manager, active mediation, and real-time convergent charging; enterprise product management containing product control manager and offer management; and customer relationship solutions comprising customer service manager and field service manager. It also offers the Infinys integrated communications operations management system solution for the broadband convergent video, high-speed data, and telephony markets. The Human Resources Management segment provides global human resource business process outsourcing solutions. Its solutions include benefits administration, compensation solution, human resource administration, learning, organizational development/performance management, payroll administration, recruiting and resourcing, workforce intelligence, and talent management. The company was founded in 1998 and is headquartered in Cincinnati, Ohio. |
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| Key Statistics |
| |
| | Pay | Exercised | Mr. David F. Dougherty , 52
Chief Exec. Officer, Pres, Exec. Director and Member of Exec. Committee |
$
777.00K |
$
0 | Mr. Earl C. Shanks , 52
Chief Financial Officer |
$
497.00K |
$
0 | Ms. Karen R. Bowman , 45
Sr. VP, Gen. Counsel and Corp. Sec. |
$
365.00K |
$
0 | Mr. Jean-Herve Jenn , 51
Exec. VP of Global IM Market and Client Devel. |
$
476.00K |
$
0 | Mr. Clark D. Handy , 52
Sr. VP of HR |
$
326.00K |
$
0 |
|
|
|
Dollar amounts are as of
31-Dec-08
and compensation values are for the last fiscal
year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of
options exercised during the fiscal year.
| |
|
0.16% Nasdaq 
Profile
