Demandware, Inc. provides software-as-a-service e-commerce solutions that enable companies to design, implement, and manage their own customized e-commerce sites, including Websites, mobile applications, and other digital storefronts. It offers a comprehensive on-demand e-commerce platform that provides Web Storefront Applications to build a new e-commerce site from scratch or leverage best practices pre-built storefront, called Site Genesis; Call Center Application that allows customers’ call center agents to access order, consumer, and product information through a single Web-based interface; and Mobile Application, which offers a customizable mobile storefront with the functionality to create a compelling shopping experience for consumers on their mobile devices. The company also provides Demandware Commerce Center, a centralized and unified application for the control and management of consumer e-commerce experiences; and Merchandising Tools that enable retailers to deliver tailored user experiences across various digital channels, launch and manage multiple sites, initiate marketing campaigns, and enhance site traffic. In addition, it offers Demandware LINK, which allows merchants and developers to have access to a library of integrations to third-party applications; Development Platform that includes access to a library of pre-built business processes; and Commerce Cloud, which provides elasticity on demand, uptime and availability, built-in disaster recovery, and access to network of datacenters. Further, the company provides e-commerce retail practice, implementation, and training services. Its customers include multinational corporations, retailers, and branded consumer product manufacturers. The company markets its services directly and through distributor relationships with e-commerce vendors in North America, Europe, and internationally. Demandware, Inc. was founded in 2004 and is headquartered in Burlington, Massachusetts.

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