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    eGain Corporation (EGAN)

    3.90 Up 0.15(4.00%) May 4, 4:00PM EDT
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    eGain Corporation
    1252 Borregas Avenue
    Sunnyvale, CA 94089
    United States - Map
    Phone: 408-636-4500
    Fax: 408-636-4400
    Website: http://www.egain.com

    Index Membership:N/A
    Industry:Business Software & Services
    Full Time Employees:562

    Business Summary 

    eGain Corporation provides cloud-based and on-site customer engagement software solutions worldwide. The company offers eGain software suite, including eGain Mobile for business to offer its eGain-enabled engagement options to mobile users through phone and tablet apps; eGain Social to monitor social networks; and eGain Community for creating and managing online communities or forums, community knowledge harvesting, and single-sourced publishing. Its eGain suite also consists of eGain Offers that helps businesses engage visitors on the company Website and Facebook fan pages; eGain Virtual Assistant for text and speech chat interactions; eGain Cobrowse that enables phone and chat reps to show customers around the Website, help locate information, and hand-hold them during complex tasks; and eGain Chat, which enables Website visitors to conduct text and video chats with agents. In addition, the company’s eGain suite comprises eGain ClickToCall that provides Website visitors to request a callback while browsing; eGain SelfService to support self-service access options; eGain CaseManager, a case logging system; and eGain Mail for processing inbound customer emails. Further, it eGain suite includes eGain Knowledge, which empowers contact center agents with knowledge management; eGain VIM for businesses to monitor, measure, and manage their omnichannel engagement infrastructure; eGain SecureMessaging, a secure Web-based portal for customers to read confidential messages; and eGain Notify for managing and delivering automatic reminders, alerts, and updates at various stages of the customer journey. Additionally, the company offers implementation, solution development, systems integration, and training services. It serves retail, telecommunications, financial services, insurance, outsourced services, technology, utilities, government, manufacturing, and consumer electronics industries. eGain Corporation was founded in 1997 and is headquartered in Sunnyvale, California.

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    Corporate Governance 
    eGain Corporation’s ISS Governance QuickScore as of Jul 1, 2014 is 8. The pillar scores are Audit: 1; Board: 10; Shareholder Rights: 2; Compensation: 9.
    Brought to you by Institutional Shareholder Services (ISS)

    Key Executives 
    Mr. Ashutosh Roy , 50
    Co-Founder, Exec. Chairman, Chief Exec. Officer, Pres and Member of Stock Option Committee
    Mr. Gunjan Sinha , 49
    Co-Founder, Director, Member of Audit Committee, Member of Nominating & Corp. Governance Committee, Member of Compensation Committee and Member of Stock Option Committee
    Mr. Eric N. Smit , 54
    Chief Financial Officer
    Mr. Augustus J. Berkeley , 71
    Sr. VP of Worldwide Sales
    Mr. Promod Narang , 58
    Sr. VP of Products and Engineering
    Amounts are as of Dec 31, 2015 and compensation values are for the last fiscal year ending on that date. Pay is salary, bonuses, etc.Exercised is the value of options exercised during the fiscal year.
    Currency in USD.
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