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Monday, November 30, 2009, 9:48AM ET - U.S. Markets close in 6 hours and 12 minutes. Dow Up 0.02% Nasdaq Down 0.30%
ICT Group Inc. (ICTG)At 9:32AM ET: 15.84  Down 0.11 (0.69%)  
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ICT Group Inc.
100 Brandywine Boulevard
Newtown, PA 18940
United States - Map
Phone: 267-685-5000
Web Site: http://www.ictgroup.com

DETAILS 
Index Membership:N/A
Sector:Services
Industry:Business Services
Full Time Employees:18,000

BUSINESS SUMMARY 
ICT Group, Inc. provides outsourced customer management and business process outsourcing (BPO) solutions worldwide. It offers customer care/retention, cross-selling/upselling, technical support, database marketing, data entry/management, voice analytics, scanning and imaging, e-mail response management, remittance processing, collections, and other back-office business processing services. The company also provides a suite of customer relationship management technologies, including interactive voice response and advanced speech recognition, outbound alert notification/messaging, automatic call distribution voice processing, Voice over Internet Protocol, contact management, automated e-mail management and processing, and Web self-help, for the delivery of customer care across various channels. ICT Group primarily serves financial, insurance, IT/communications, healthcare, pharmaceutical, government, energy, and consumer industries. It operates in the United States, Canada, Europe, Australia, Latin America, India, and the Philippines. The company was founded in 1983 and is headquartered in Newtown, Pennsylvania.
Key Statistics

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    CORPORATE GOVERNANCE 
    ICT Group Inc.'s Corporate Governance Quotient (CGQ®) as of 6-Nov-09 is better than 45.1% of Russell 3000 companies and 49.4% of Commercial & Professional Services companies.
    Brought to you by Institutional Shareholder Services.

    KEY EXECUTIVES 
     PayExercised
    Mr. John Joseph Brennan , 54
    Chairman, Chief Exec. Officer and Pres
    $ 537.00K $ 186.00K
    Mr. Vincent A. Paccapaniccia , 52
    Chief Financial Officer, Exec. VP of Fin. & Admin. and Assistant Sec.
    N/A N/A
    Mr. John L. Magee , 55
    Pres of North America and Chief Operating Officer of North America
    $ 371.00K $ 82.00K
    Mr. Guy T. Gray , 47
    Pres of International and Chief Operating Officer of International
    $ 353.00KN/A
    Mr. John D. Campbell , 54
    Exec. VP of Global Sales
    $ 371.00K $ 15.00K
    Dollar amounts are as of 31-Dec-08 and compensation values are for the last fiscal year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of options exercised during the fiscal year.
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