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    Interactive Intelligence Group Inc. (ININ)

    34.60 Up 0.44(1.29%) 4:00PM EST
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    Interactive Intelligence Group Inc.
    7601 Interactive Way
    Indianapolis, IN 46278
    United States - Map
    Phone: 317-872-3000
    Fax: 317-872-3000
    Website: http://www.inin.com

    Index Membership:N/A
    Industry:Business Software & Services
    Full Time Employees:2,122

    Business Summary 

    Interactive Intelligence Group, Inc. provides software and services for collaboration, communications, and customer engagement activities worldwide. It primarily offers Customer Interaction Center (CIC) product suite, a multichannel communications platform that can be deployed on-premises or through the cloud as communications as a service (CaaS). The company’s CIC contact center application suite enables contact centers to automate, route, monitor, record, track, and report on phone calls, fax, email, Web interactions, short message service, and social media in a single or multi-site operations; and CIC solution for Unified Communications allows organizations to route live communications to various devices. Its CIC software platform for process automation platform automates and unifies phone calls, faxes, emails, and Web interactions, as well as manages various media types; and Interaction Process Automation solution allows an organization to capture, prioritize, route, escalate, and track each step in a work process. The company also provides interaction Decisions solution, which plans and analysis platform for workforce optimization in contact centers; and accounts receivable management products that offer a set of software solutions to collection agencies, credit departments, debt buyers, creditors, and attorneys to manage debt collection and recovery process. In addition, it offers servers, media servers, gateways and telephone handsets, and networking hardware; Interaction Media Server, Interaction Edge, Interaction Gateway, and Interaction SIP Station appliances; and professional, support, managed, and education services. The company provides its solutions for use in teleservices, insurance, banking, accounts receivable management, utilities, healthcare, retail, technology, government, and business services industries. Interactive Intelligence Group, Inc. was founded in 1994 and is headquartered in Indianapolis, Indiana.

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    Corporate Governance 
    Interactive Intelligence Group Inc.’s ISS Governance QuickScore as of Nov 1, 2015 is 7. The pillar scores are Audit: 2; Board: 2; Shareholder Rights: 9; Compensation: 7.
    Brought to you by Institutional Shareholder Services (ISS)

    Key Executives 
    Dr. Donald E. Brown M.D., 59
    Co-Founder, Chairman, Chief Exec. Officer and Pres
    Mr. Gary R. Blough , 59
    Chief International Officer and Sr. VP of International Sales
    Mr. Paul F. Weber , 53
    Chief Bus. Officer and Sr. VP of North American Sales
    Mr. Thomas J. Fisher , 41
    Chief Services Officer and Sr. VP of Services
    Ms. Ashley Vukovits ,
    Chief Financial Officer, Sr. VP of Admin., Treasurer and Sec.
    Amounts are as of Dec 31, 2014 and compensation values are for the last fiscal year ending on that date. Pay is salary, bonuses, etc.Exercised is the value of options exercised during the fiscal year.
    Currency in USD.
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