Dow Down0.92% Nasdaq Down0.83%

Interactive Intelligence Group Inc. (ININ)

40.99 Down 0.92(2.20%) 4:00PM EDT
ProfileGet Profile for:
Interactive Intelligence Group Inc.
7601 Interactive Way
Indianapolis, IN 46278
United States - Map
Phone: 317-872-3000
Fax: 317-872-3000

Index Membership:N/A
Industry:Business Software & Services
Full Time Employees:1,848

Business Summary 

Interactive Intelligence Group, Inc. provides contact center, unified communications, and business process automation services. It offers Interactive Intelligence Customer Interaction Center (CIC), a single platform and a pre-integrated all-in-one application solution for IP telephony. The company’s CIC contact center application suite enables contact centers to automate, route, monitor, record, track, and report on phone calls, fax, email, Web interactions, short message service, and social media in a single or multi-site operations; and CIC solution for Unified Communications allows organizations to route live communications to various devices. Its CIC software platform for process automation platform automates and unifies phone calls, faxes, emails, and Web interactions, as well as manages various media types; and Interaction Process Automation solution allows an organization to capture, prioritize, route, escalate, and track each step in a work process. The company also provides accounts receivable management products that offer a set of software solutions to collection agencies, credit departments, debt buyers, creditors, and attorneys to manage debt collection and recovery process; and content management product for file management structures and retrieval processes. In addition, it also offers servers, media servers, gateways and telephone handsets, and networking hardware; Interaction Media Server, Interaction Edge, Interaction Gateway, and Interaction SIP Station appliances; and professional, support, managed, and education services. The company provides its solutions for use in teleservices, insurance, banking, accounts receivable management, utilities, healthcare, retail, technology, government, and business services industries in the Americas, Europe, the Middle East and Africa, and the Asia-Pacific. Interactive Intelligence Group, Inc. was founded in 1994 and is headquartered in Indianapolis, Indiana.

Key Statistics

Company Websites 
Home Page
Search Yahoo! for:
More on Interactive Intelligence Group Inc.

Corporate Governance 
Interactive Intelligence Group Inc.’s ISS Governance QuickScore as of Oct 1, 2014 is 7. The pillar scores are Audit: 5; Board: 4; Shareholder Rights: 9; Compensation: 7.
Brought to you by Institutional Shareholder Services (ISS)

Key Executives 
Dr. Donald E. Brown M.D., 58
Co-Founder, Chairman, Chief Exec. Officer and Pres
Mr. Stephen R. Head , 60
Chief Financial Officer, Principal Accounting Officer, Sr. VP of Fin. & Admin., Treasurer and Corp. Sec.
Mr. Gary R. Blough , 58
Chief International Officer, Sr. VP of International Sales and Sales Professional
Mr. Paul F. Weber , 52
Chief Bus. Officer and Sr. VP of North American Sales
Mr. Thomas J. Fisher , 40
Chief Services Officer and Sr. VP of Services
Amounts are as of Dec 31, 2013 and compensation values are for the last fiscal year ending on that date. Pay is salary, bonuses, etc.Exercised is the value of options exercised during the fiscal year.
Currency in USD.
View Insiders