KANA Software Inc.
181 Constitution Drive
Menlo Park,
CA 94025
United States - Map
Phone: 650-614-8300
Fax: 650-614-8301
Web Site: http://www.kana.com
| Kana Software, Inc. and its subsidiaries engage in the development, marketing, and support of customer communications software products. Its applications are designed to integrate with other enterprise software and legacy systems; and provide customers with capabilities for personalization, customer profile management, inquiry management, universal business rules, knowledge management, and workflow. The company uses data modeling to make data located in external systems available in its application without requiring the data to be moved or replicated. Its solutions include KANA IQ, a knowledge management application that guides customers and agents through the process of finding answers, enabling them to locate the information they need; and KANA Response Live that delivers live chat and Web page co-browsing, which enables Web self-service customers to engage in online conversations with agents. The companys solutions also comprise KANA Response, an e-mail management system, which automates the process of managing high-volume email and Web forms in the contact center; and KANA Contact Center, a multi-channel customer service application for contact centers that provides an intelligent agent desktop with one-stop access to customers and service data, multi-channel history, request management, and extranet workflow. It also offers customer support; and professional services, such as consulting and education. The company serves financial services, communications, healthcare, government, high technology, travel/hospitality, and retail industries. Kana Software has a strategic relationship with IBM Global Business Services. The company sells its products primarily in North America, Europe, and Asia through its direct sales force and third party integrators. Kana Software, Inc. was founded in 1996 and is headquartered in Menlo Park, California. |
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| Key Statistics |
| |
| | Pay | Exercised | Mr. Michael S. Fields ,
Exec. Chairman, Chief Exec. Officer and Member of Strategy Committee |
$
424.00K |
$
0 | Mr. Jay Aaron Jones , 54
Chief Admin. Officer, Interim Chief Financial Officer and Sr. VP |
$
258.00K |
$
0 | Mr. Daniel Turano , 60
Sr. VP of Worldwide Field Operations |
$
367.00K |
$
0 | Mr. Chad A. Wolf , 38
Sr. VP of Global Consulting Services |
$
368.00K |
$
0 | Mr. William A. Bose Esq., 42
VP and Gen. Counsel |
N/A
| N/A |
|
|
|
Dollar amounts are as of
31-Dec-08
and compensation values are for the last fiscal
year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of
options exercised during the fiscal year.
| |
|
1.23% Nasdaq 
Profile
