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    Mattersight Corporation (MATR)

    3.92 Up 0.01(0.26%) May 27, 4:00PM EDT
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    Mattersight Corporation
    200 West Madison Street
    Suite 3100
    Chicago, IL 60606
    United States - Map
    Phone: 877-235-6925
    Fax: 312-454-3501
    Website: http://www.mattersight.com

    Index Membership:N/A
    Industry:Application Software
    Full Time Employees:241

    Business Summary 

    Mattersight Corporation provides behavioral analytics services in the United States. The company provides predictive behavioral routing, performance management, quality assurance, predictive analytics, and marketing managed services that analyzes and predicts customer behavior based on the language exchanged between agents and customers during brand interactions to enhance customer satisfaction and retention, employee engagement, and operating efficiency. It serves companies in the healthcare, insurance, financial service, technology, telecommunication, cable, utility, education, hospitality, and government industries. The company was formerly known as eLoyalty Corporation and changed its name to Mattersight Corporation in May 2011. Mattersight Corporation was founded in 1994 and is headquartered in Chicago, Illinois.

    Key Statistics

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    Corporate Governance 
    Mattersight Corporation’s ISS Governance QuickScore as of Jul 1, 2013 is 10. The pillar scores are Audit: 10; Board: 3; Shareholder Rights: 7; Compensation: 9.
    Brought to you by Institutional Shareholder Services (ISS)

    Key Executives 
    Mr. Kelly D. Conway , 59
    Chief Exec. Officer, Pres and Director
    Mr. David R. Gustafson , 38
    Chief Operating Officer and Exec. VP
    Mr. Christopher J. Danson , 48
    Chief Technology Officer and Exec. VP
    Ms. Sheau-ming Kuo Ross , 39
    Chief Financial Officer and VP
    Ms. Christine R. Carsen , 45
    Gen. Counsel and Corp. Sec.
    Amounts are as of Dec 31, 2015 and compensation values are for the last fiscal year ending on that date. Pay is salary, bonuses, etc.Exercised is the value of options exercised during the fiscal year.
    Currency in USD.
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