SoundBite Communications, Inc., together with its subsidiaries, provides cloud-based mobile marketing, proactive customer care, and collections/payments solutions. It offers SoundBite Engage, a multi-channel communications platform that enables clients to design, execute, and measure customer communications across the customer lifecycle. The company also provides SoundBite Insight, a preference management platform, which helps businesses design relevant and targeted customer communications strategies, as well as centralizes the ongoing tracking and management of consumer profile data, stated preferences, and observed customer behaviors. In addition, it offers a range of client management services, including script development, campaign strategy, professional voice talent recording, custom reporting, and detailed analysis of campaign results. The company offers its services through its direct sales force to business-to-consumer companies in the energy and utilities, financial services, retail, and telecommunications and media industries in the United States and Europe. SoundBite Communications, Inc. was founded in 2000 and is headquartered in Bedford, Massachusetts.

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