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Thursday, November 26, 2009, 9:52AM ET - U.S. Markets Closed for Thanksgiving Day. Dow Up 0.29% Nasdaq Up 0.32%
support.com, Inc. (SPRT)On Nov 25: 2.38  Up 0.04 (1.71%)  
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support.com, Inc.
1900 Seaport Boulevard
3rd Floor
Redwood City, CA 94063
United States - Map
Phone: 650-556-9440
Fax: 650-556-1195
Web Site: http://www.supportsoft.com

DETAILS 
Index Membership:N/A
Sector:Technology
Industry:Internet Software & Services
Full Time Employees:272

BUSINESS SUMMARY 
support.com, Inc. provides Instant Technology Relief to consumers and small businesses via channel partners and its support.com site. The company operates as a pure-play technology enabled services firm that addresses technology issues. Its technology platform enables its North American Solutions Engineers to provide a quick and cost-effective technology support experience over the Internet and phone. The company offers diagnose and fix services to remotely identify, diagnose, and resolve technical problems, including the removal of viruses and spyware; connect and secure services that help consumers to configure, connect, and establish secure connections between their PC and home wireless networks and certain attached devices; and install and setup services to help consumers install, set up, and use digital devices connected to their PC. support.com, Inc. also provides online backup and data migration; new PC setup and configure service to create new user accounts, configure automatic system updates, and remove unnecessary trial software that clutters new computers; and protection and performance service to install, update, and configure consumersÂ’ virus software and operating system to enhance data security. Its customers include enterprises, IT outsourcers, DSL providers, and cable providers. The company was formerly known as SupportSoft, Inc. and changed its name to support.com, Inc. in June 2009. support.com, Inc. was incorporated in 1997 and is based in Redwood City, California.
Key Statistics

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    CORPORATE GOVERNANCE 
    support.com, Inc.'s Corporate Governance Quotient (CGQ®) as of 6-Nov-09 is better than 71.2% of Russell 3000 companies and 73.7% of Software & Services companies.
    Brought to you by Institutional Shareholder Services.

    KEY EXECUTIVES 
     PayExercised
    Mr. Joshua W. R. Pickus , 48
    Chief Exec. Officer, Pres, Director and Member of Option Committee
    $ 625.00K $ 0
    Ms. Shelly Schaffer , 45
    Chief Financial Officer, Principal Accounting Officer and Exec. VP of Fin. & Admin.
    $ 472.00K $ 0
    Mr. Anthony Rodio , 43
    Exec. VP and Chief Operating Officer of Consumer Solutions Group
    $ 282.00K $ 0
    Mr. Richard Mandeberg , 55
    Chief Revenue officer and Exec. VP
    $ 284.00K $ 0
    Mr. Cadir Lee , 37
    Co-Founder
    N/A N/A
    Dollar amounts are as of 31-Dec-08 and compensation values are for the last fiscal year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of options exercised during the fiscal year.
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