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West Corporation (WSTC)

25.06 Up 0.01(0.04%) 4:00PM EDT
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West Corporation
11808 Miracle Hills Drive
Omaha, NE 68154
United States - Map
Phone: 402-963-1200

Index Membership:N/A
Industry:Business Services
Full Time Employees:27,800

Business Summary 

West Corporation provides technology-driven communication services in the United States, Canada, Europe, the Middle East, Africa, the Asia-Pacific, Latin America, and South America. It operates in two segments, Unified Communications and Communication Services. The Unified Communications segment offers conferencing and collaboration services, including on-demand audio conferencing, Web conferencing and collaboration tools, and video managed and video bridging services; and event services comprising audio and video Webcasting, virtual event design and hosting, and operator-assisted audio conferencing services. It also provides Internet Protocol (IP) based unified communications solutions, such as hosted IP-private branch exchange and enterprise call management, hosted and managed multiprotocol label switching network, unified communications partner solutions, cloud-based security services, and professional and system integration services; and automated voice notifications, short message service/email alerts and notifications, push notifications, multichannel preference management and campaign management solutions, and Website and customer portal management services. The Communication Services segment offers network services, and telephony systems and services; automated call processing services that comprise automated customer service solutions, and voice and data network management services; telephony/interconnect services, such as toll-free origination, termination services, and tandem transport services; and agent-based services that comprise customer care and acquisition services, business-to-business account management services, receivables management services, and overpayment identification and recovery services. The company provides its services to small and medium enterprises in telecommunications, retail, financial services, public safety, technology, and healthcare industries. West Corporation was founded in 1986 and is headquartered in Omaha, Nebraska.

Key Statistics

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Key Executives 
Mr. Thomas B. Barker , 59
Chairman and Chief Exec. Officer
Ms. Nancee R. Berger , 54
Pres and Chief Operating Officer
Mr. Paul M. Mendlik , 60
Chief Financial Officer and Treasurer
Mr. Steven M. Stangl , 56
Pres of Communication Services
Mr. Todd B. Strubbe , 51
Pres of Unified Communications
Amounts are as of Dec 31, 2013 and compensation values are for the last fiscal year ending on that date. Pay is salary, bonuses, etc.Exercised is the value of options exercised during the fiscal year.
Currency in USD.
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