eGain Communications Corp.
345 East Middlefield Road
Mountain View,
CA 94043
United States - Map
Phone: 650-230-7500
Fax: 650-230-7600
Web Site: http://www.egain.com
| eGain Communications Corporation provides customer service and contact center software that enables companies to build customer interaction hubs worldwide. It offers eGain Service 8 suite of applications, which consist of integrated applications for Web self-service, email management, paper and fax management, chat, co-browsing, SMS, call tracking and resolution, proactive notifications, cross-channel knowledge management, case management, and service fulfillment. These applications are built on the eGain OpenCIH platform, an integrated customer interaction hub platform that includes end-to-end service process management, multichannel, multisite contact center management, and certified out of the box integrations with call center, content, and business systems. The company also provides value-added services comprising email spam and virus cleaning, post office services, virtual private networks, remote data access, encrypted backups, and test/reporting/warm spare servers, as well as offers solution-as-a-service for its software suite. In addition, it provides professional services, such as consulting and education services, as well as offers technical support services. eGain Communications primarily serves customers operating in telecommunications, financial services, insurance, outsourced services, retail, technology, manufacturing, and consumer industries. The company was founded in 1997 and is headquartered in Mountain View, California. |
|
| Key Statistics |
| |
| | Pay | Exercised | Mr. Ashutosh Roy , 43
Co-Founder, Exec. Chairman, Chief Exec. Officer, Pres and Member of Stock Option Committee |
$
0 |
$
0 | Mr. Gunjan Sinha , 42
Co-Founder, Director, Member of Audit Committee and Member of Nominating & Corp. Governance Committee |
N/A
| N/A | Mr. Eric N. Smit , 47
Chief Financial Officer and Principal Accounting Officer |
$
220.00K |
$
0 | Mr. Promod Narang , 51
Sr. VP of Products & Engineering |
$
220.00K |
$
0 | Mr. Thomas Hresko , 59
Sr. VP of Worldwide Sales |
$
251.00K |
$
0 |
|
|
|
Dollar amounts are as of
31-Dec-09
and compensation values are for the last fiscal
year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of
options exercised during the fiscal year.
| |
|
1.45% Nasdaq 
Profile
