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eLoyalty Corp. (ELOY)On Nov 24: 7.50   0.00 (0.00%)  
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eLoyalty Corp.
150 Field Drive
Suite 250
Lake Forest, IL 60045
United States - Map
Phone: 847-582-7000
Fax: 847-582-7001
Web Site: http://www.eloyalty.com

DETAILS 
Index Membership:N/A
Sector:Services
Industry:Management Services
Full Time Employees:421

BUSINESS SUMMARY 
eLoyalty Corporation offers consulting and managed services. The company operates in two segments, the Behavioral Analytics Service and Integrated Contact Solutions/CRM. The Behavioral Analytics Service segment focuses on solutions that improve the reliability of call recording, and apply human behavioral modeling to analyze and improve customer interactions, as well as provides marketing application hosting and email fulfillment services. The Integrated Contact Solutions/CRM segment focuses on helping clients realize the benefits of transitioning their contact centers to a single network infrastructure from the traditional two-network model, which include voice network and data network. It also involves in operational consulting and integrating or building a system for the client, as well as provides remote application support services. In addition, this segment engages in the resale of third-party software and hardware. The company serves customers through direct contractual relationships in the United States, Canada, Europe, and Australia. eLoyalty Corporation was founded in 1994 and is based in Lake Forest, Illinois.
Key Statistics

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    CORPORATE GOVERNANCE 
    eLoyalty Corp.'s Corporate Governance Quotient (CGQ®) as of 6-Nov-09 is better than 2.7% of Russell 3000 companies and 8% of Software & Services companies.
    Brought to you by Institutional Shareholder Services.

    KEY EXECUTIVES 
     PayExercised
    Mr. Kelly D. Conway , 52
    Chief Exec. Officer, Pres
    N/A N/A
    Mr. Christopher J. Danson , 41
    VP of Delivery
    N/A N/A
    Mr. Steven C. Pollema , 49
    VP of Integrated Contact Solutions and CRM Bus. Unit
    N/A N/A
    Mr. William B. Noon , 44
    Chief Financial Officer, Principal Accounting Officer and VP
    N/A N/A
    Ms. Christine R. Carsen , 38
    Chief Privacy Officer, VP, Corp. Sec. and Associate Gen. Counsel
    N/A N/A
    Dollar amounts are as of 31-Dec-08 and compensation values are for the last fiscal year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of options exercised during the fiscal year.
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