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Sunday, December 6, 2009, 6:23AM ET - U.S. Markets Closed. Dow Up 0.22% Nasdaq Up 0.98%
Rightnow Technologies Inc. (RNOW)On Dec 4: 14.95  Up 0.19 (1.29%)  
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Rightnow Technologies Inc.
136 Enterprise Boulevard
PO Box 9300
Bozeman, MT 59718-9300
United States - Map
Phone: 406-522-4200
Fax: 406-522-4227
Web Site: http://www.rightnow.com

DETAILS 
Index Membership:N/A
Sector:Technology
Industry:Application Software
Full Time Employees:771

BUSINESS SUMMARY 
RightNow Technologies, Inc. provides customer relationship management (CRM) software and services in the United States, Europe, and the Asia Pacific. Its CRM software suite includes RightNow Service, RightNow Marketing, RightNow Sales, RightNow Feedback, RightNow Voice, and RightNow Analytics. The RightNow Service suite provides an integrated multi-channel customer service that captures customer interactions across traditional and online channels. RightNow Marketing solution delivers the functionality needed to manage multi-channel, multi-stage campaigns and automates standard campaign activities. RightNow Sales solution simplifies the sales process and helps the sales organizations in managing accounts, tracking leads, organizing contacts, and creating selling opportunities. RightNow Feedback enables organizations to capture and measure customer feedback across touch-points in real time and take action on that feedback. RightNow Voice provides voice automation options for interacting with customers and prospects. RightNow Analytics offers visibility into customer behavior across service, sales, marketing, and feedback touch points, enabling organizations to capture, synthesize, distribute, and manage customer intelligence. The company’s solutions integrate with traditional enterprise and/or back office applications, and are available in 33 languages and dialects. RightNow Technologies also offers professional services, which include project management with technical and business-focused consulting services to its clients. The company serves clients in various industries, including technology, retail/consumer packaged goods, telecommunications, public sector, travel and hospitality, financial and insurance, manufacturing, and various other industries. RightNow Technologies was founded in 1995 and is headquartered in Bozeman, Montana with additional offices in North America, Europe, Asia, and Australia.
Key Statistics

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    CORPORATE GOVERNANCE 
    Rightnow Technologies Inc.'s Corporate Governance Quotient (CGQ®) as of 1-Dec-09 is better than 71.8% of Russell 3000 companies and 74.2% of Software & Services companies.
    Brought to you by Institutional Shareholder Services.

    KEY EXECUTIVES 
     PayExercised
    Mr. Greg R. Gianforte , 47
    Founder, Chairman, Chief Exec. Officer and Pres
    $ 485.00K $ 0
    Mr. Jeffrey C. Davison , 44
    Chief Financial Officer, Principal Accounting Officer, VP and Treasurer
    $ 263.00K $ 177.00K
    Ms. Susan Carstensen , 46
    Chief Operating Officer, VP and Assistant Sec.
    $ 343.00K $ 183.00K
    Mr. Alan A. Rassaby , 53
    VP of Legal & Risk Management, Sec. and Gen. Counsel
    $ 284.00K $ 122.00K
    Mr. Jason Mittelstaedt , 33
    Chief Marketing Officer and VP of Marketing
    $ 256.00K $ 0
    Dollar amounts are as of 31-Dec-08 and compensation values are for the last fiscal year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of options exercised during the fiscal year.
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