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Sunday, December 6, 2009, 4:34PM ET - U.S. Markets Closed. Dow Up 0.22% Nasdaq Up 0.98%
TeleTech Holdings Inc. (TTEC)On Dec 4: 19.34  Up 0.29 (1.52%)  
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TeleTech Holdings Inc.
9197 South Peoria Street
Englewood, CO 80112-5833
United States - Map
Phone: 303-397-8100
Fax: 303-397-8199
Web Site: http://www.teletech.com

DETAILS 
Index Membership:S&P 600 SmallCap
S&P 1500 Super Comp
Sector:Services
Industry:Business Services
Full Time Employees:49,500

BUSINESS SUMMARY 
TeleTech Holdings, Inc., together with its subsidiaries, provides onshore, offshore, and work-from-home business process outsourcing services focusing on customer management and enterprise management solutions. The company’s services involve the transfer of its client’s front and back office business processes to its delivery centers or work-from-home associates. Its customer management solutions include helping clients target, acquire, retain and grow their customer base. The company’s enterprise management solutions include managing internal business process and include product or service provisioning, fulfillment, expense management, supply chain management, claims processing, payment and warranty processing, basic through advanced technical support, human resource recruiting and talent management, retirement plan administration, data analysis and market research, network management, and workforce training and scheduling. Its services also include designing, implementing, and managing e-commerce portals; providing a suite of pre-integrated TeleTech OnDemand business process applications; and professional consulting services. TeleTech Holdings also develops and manages the operations of data and BPO delivery centers for its clients. The company’s services span people, process, technology, and infrastructure for governments and private sector clients in the automotive, broadband, cable, financial services, healthcare, logistics, media and entertainment, retail, technology, travel, wireline, and wireless communication industries. As of December 31, 2008, it provided services from 40,000 workstations with 83 delivery centers in 17 countries comprising the United States, Australia, Brazil, China, England, Germany, New Zealand, Northern Ireland, Scotland, Spain, Argentina, Canada, Costa Rica, Malaysia, Mexico, the Philippines, and South Africa. TeleTech Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
Key Statistics

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    CORPORATE GOVERNANCE 
    TeleTech Holdings Inc.'s Corporate Governance Quotient (CGQ®) as of 1-Dec-09 is better than 17% of S&P 600 companies and 48.1% of Software & Services companies.
    Brought to you by Institutional Shareholder Services.

    KEY EXECUTIVES 
     PayExercised
    Mr. Kenneth Tuchman , 49
    Chairman and Chief Exec. Officer
    $ 350.00K $ 0
    Mr. John Troka Jr., 47
    Interim Chief Financial Officer, Principal Accounting Officer and Sr. VP of Fin. & Global Operations
    $ 257.00K $ 0
    Mr. Gregory G. Hopkins , 55
    Exec. VP of Global Sales
    $ 296.00K $ 0
    Mr. Michael M. Jossi , 43
    Exec. VP of Global Human Capital
    $ 291.00K $ 0
    Mr. Patrick L. O'Malley ,
    Pres and Gen. Mang. of Commercial and Gov.
    N/A N/A
    Dollar amounts are as of 31-Dec-08 and compensation values are for the last fiscal year ending on that date. "Pay" is salary, bonuses, etc. "Exercised" is the value of options exercised during the fiscal year.
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