Towers Watson & Co. operates as a global professional services company that provides consulting and other professional services. It provides its services related to employee benefits, human capital, and risk and financial management. The company operates in three segments: Benefits, Risk and Financial Services, and Talent and Rewards segments. The Benefits segment provides benefits consulting and administration services, such as retirement solutions that support organizations worldwide in designing, managing, administering, and communicating retirement plans; and health and group benefits, which provide advice on the strategy, design, financing, delivery, ongoing plan management, and communication of health and group benefit programs. This segment also offers its technology and administration solutions that deliver cost-effective benefit outsourcing solutions; and international consulting services, which provide expertise in dealing with international human capital management and related benefits, and compensation issues. The Risk and Financial Services segment provides risk consulting and software to insurance industry with consulting and industry-specific software solutions; reinsurance and insurance brokerage services; and investment consulting and solutions provides investment strategy consulting and solutions for institutional investors. The Talent and Rewards segment offers executive compensation advisory services; employee rewards, talent management, employee communication, and change management services; and data, analytics, consulting, and technology solutions. The company was formerly known as Watson Wyatt Worldwide, Inc. and changed its name to Towers Watson & Co. in January 2010 because of merging with Towers, Perrin, Forster & Crosby, Inc. Towers Watson & Co. is headquartered in New York, New York.

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