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  • American City Business Journals5 months ago

    J. Crew CEO invites customers to email him

    Millard “Mickey” Drexler, the chief executive of J. Crew Group, is trying the direct approach with his customers. Over the weekend, he sent an email to all J. Crew customers describing his weekend, which included a visit to the J.Crew store in SoHo, where a customer approached him, and said ‘My J. Crew is back.’” He also did something that's unusual for the CEO of such a large company, writing to customers, “If there’s something you think we can do better, I want to hear it — just e-mail me: msd@jcrew.com,” according to Women’s Wear Daily. Hearing someone say that the retailer is “back” must have been a relief to Drexler, given that the company’s flagship chain has been struggling with sales.

  • Business Insider2 years ago

    J Crew's 'wedding shorts' show that the word 'wedding' is good for a 1000% markup

    Are you thinking that your wedding day needs to...

  • Forbes3 years ago

    The Best Luxury Gifts For Under $200

    Some of the best-regarded style and culture editors in New York City submit their ideas for luxurious gifts that don’t cost a lot.