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<rss version="2.0"><channel><title>Yahoo! Finance: RNOW News</title><copyright>Copyright (c) 2009 Yahoo! Inc. All rights reserved.</copyright><link>http://finance.yahoo.com/q/h?s=rnow</link><description>Latest Financial News for RightNow Technologies, Inc.</description><language>en-us</language><lastBuildDate>Wed, 16 Dec 2009 17:43:00 Etc/GMT</lastBuildDate><image><url>http://us.news2.yimg.com/us.yimg.com/p/fi/pr/40197.gif</url><title>Yahoo! Finance</title><link>http://finance.yahoo.com</link><width>144</width><height>17</height></image><item><title>RightNow CX Helps Agencies Meet Open Government Directive from Obama Administration (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091216/20091216005953.html?.v=1</link><description>HERNDON, Va. &amp; BOZEMAN, Mont.----RightNow has spent more than ten years helping over 170 government clients create a more transparent, participatory and collaborative government. With a successful track record and RightNow CX, the customer experience suite, RightNow can help government agencies meet President Obama’s new Open Government Directive.</description><guid isPermaLink="false">yahoo_finance/2310526249</guid><pubDate>Wed, 16 Dec 2009 17:43:00 Etc/GMT</pubDate></item><item><title>RightNow CX Helps the Department of Defense&apos;s Medical Education and Training Campus (METC), Launch World&apos;s Largest Military Healthcare Institution (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091214/20091214005321.html?.v=1</link><description>BOZEMAN, Mont.----The Department of Defense’s Medical Education and Training Campus , the world&apos;s largest military medical education and training institution, implemented RightNow CX , the customer experience suite, to support the biggest consolidation of military medical training in DoD history.</description><guid isPermaLink="false">yahoo_finance/3830975152</guid><pubDate>Mon, 14 Dec 2009 13:00:00 Etc/GMT</pubDate></item><item><title>RightNow Features Dave Carroll of United Breaks Guitars and Bruce Temkin of Forrester in Customer Experience Webcast on December 10, 2009 (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091208/20091208006637.html?.v=1</link><description>----RightNow Technologies, Inc. : Who: Customer experience solution provider, RightNow Technologies What: Live webcast to hear Dave Carroll tell his remarkable story. Carroll will be joined by Jason Mittelstaedt, RightNow’s CMO and Bruce Temkin, vice president and principal analyst at Forrester Research*, for a discussion on customer experience in the age of the social web.</description><guid isPermaLink="false">yahoo_finance/3616127583</guid><pubDate>Tue, 8 Dec 2009 23:47:00 Etc/GMT</pubDate></item><item><title>RightNow CX November 09, With Fully Integrated RightNow Social Experience, Helps Companies Embrace Social Networking to Deliver Better Customer Experiences (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091130/20091130005278.html?.v=1</link><description>BOZEMAN, Mont.----RightNow CX November 09 is now generally available. RightNow CX, the customer experience suite, is comprised of three primary customer engagement points—the Web Experience, the Social Experience, and the Contact Center Experience— to ensure a seamless experience, regardless of the number or type of interactions initiated.</description><guid isPermaLink="false">yahoo_finance/802894625</guid><pubDate>Mon, 30 Nov 2009 13:00:00 Etc/GMT</pubDate></item><item><title>Elevating Your Level Of Customer Service (Investor&apos;s Business Daily)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/ibd/091127/managing.html?.v=1</link><description>Facing hefty overdraft charges for their checking accounts, many customers of Royal Bank of Canada were irate. With training by customer-service...</description><guid isPermaLink="false">yahoo_finance/2020233895</guid><pubDate>Fri, 27 Nov 2009 21:59:07 Etc/GMT</pubDate></item><item><title>RIGHTNOW TECHNOLOGIES INC Financials (EDGAR Online Financials)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://finance.yahoo.com/q/is?s=rnow</link><description></description><guid isPermaLink="false">yahoo_finance/1744621574</guid><pubDate>Fri, 13 Nov 2009 14:05:43 Etc/GMT</pubDate></item><item><title>RightNow and Dave Carroll (United Breaks Guitars Guy) Make Network News at the RightNow Summit (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091112/20091112005268.html?.v=1</link><description></description><guid isPermaLink="false">yahoo_finance/3875879406</guid><pubDate>Thu, 12 Nov 2009 13:00:00 Etc/GMT</pubDate></item><item><title>RightNow Founder and CEO Greg Gianforte to Participate on SaaS Executive Panel at Janney Montgomery Scott 2009 Software and Services Conference (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091109/20091109005251.html?.v=1</link><description>BOZEMAN, Mont.----RightNow® , today announced that Greg Gianforte, RightNow founder and CEO, will participate on an executive panel at the Janney Montgomery Scott 2009 Software and Services Conference on Wednesday, November 11, 2009 in New York, NY at 8:15 a.m.</description><guid isPermaLink="false">yahoo_finance/4095993134</guid><pubDate>Mon, 9 Nov 2009 12:30:00 Etc/GMT</pubDate></item><item><title>RightNow Offers Free Migration to All Kana Customers (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091105/20091105005207.html?.v=1</link><description></description><guid isPermaLink="false">yahoo_finance/1905775623</guid><pubDate>Thu, 5 Nov 2009 13:00:00 Etc/GMT</pubDate></item><item><title>Language Weaver and RightNow Automate Creation of Multilingual Customer Support Content (Marketwire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/iw/091104/0554897.html?.v=1</link><description></description><guid isPermaLink="false">yahoo_finance/132403767</guid><pubDate>Wed, 4 Nov 2009 14:00:00 Etc/GMT</pubDate></item><item><title>[video] RightNow Right Now (at Forbes.com)</title><link>http://us.rd.yahoo.com/finance/external/video/forbes/rss/SIG=110egdsat/*http%3A//www.forbes.com/video/?video=fvn/cio/rightnow-right-now&amp;partner=yahootix</link><description></description><guid isPermaLink="false">yahoo_finance/573789350</guid><pubDate>Mon, 2 Nov 2009 22:50:11 Etc/GMT</pubDate></item><item><title>Success Factors: Going for Break-Even Rather Than Revenue Growth? (at Seeking Alpha)</title><link>http://us.rd.yahoo.com/finance/external/pssa/rss/SIG=13a714dv8/*http%3A//seekingalpha.com/article/169793-success-factors-going-for-break-even-rather-than-revenue-growth?source=yahoo</link><description></description><guid isPermaLink="false">yahoo_finance/2176072447</guid><pubDate>Thu, 29 Oct 2009 12:05:23 Etc/GMT</pubDate></item><item><title>Interactive Intelligence and RightNow to Release Integrated Software Solution for Improved Customer Interaction Management (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091028/20091028005302.html?.v=1</link><description>INDIANAPOLIS----Interactive Intelligence and RightNow® Technologies are introducing an integrated software solution for improved customer interaction management.</description><guid isPermaLink="false">yahoo_finance/3985113727</guid><pubDate>Wed, 28 Oct 2009 13:00:00 Etc/GMT</pubDate></item><item><title>RightNow Study Reveals Empowered Consumers Have Sky-High Expectations When it Comes to Customer Experience (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091027/20091027005407.html?.v=1</link><description>COLORADO SPRINGS, Colo.----The fourth annual Customer Experience Impact Report, a Harris Interactive study sponsored by RightNow® , found that consumer expectations are high and delivering great customer experiences is critical.</description><guid isPermaLink="false">yahoo_finance/189600979</guid><pubDate>Tue, 27 Oct 2009 12:00:00 Etc/GMT</pubDate></item><item><title>RightNow Introduces RightNow CX, the Customer Experience Suite (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091027/20091027005435.html?.v=1</link><description>COLORADO SPRINGS, Colo.----Today, RightNow will kick off the first of its three global user conferences by announcing a groundbreaking cloud solution, RightNow CX, a customer experience suite designed to deliver great customer experiences that increase advocacy, grow sales and expand margins.</description><guid isPermaLink="false">yahoo_finance/974163460</guid><pubDate>Tue, 27 Oct 2009 12:00:00 Etc/GMT</pubDate></item><item><title>RightNow November &apos;09 Embraces Social Networking to Deliver Better Customer Experiences (Business Wire)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/bw/091027/20091027005633.html?.v=1</link><description>COLORADO SPRINGS, Colo.----Today RightNow announced RightNow November ’09, the first release of its customer experience suite RightNow CX.</description><guid isPermaLink="false">yahoo_finance/963797060</guid><pubDate>Tue, 27 Oct 2009 12:00:00 Etc/GMT</pubDate></item><item><title>[video] Windows 7: Not Now (at Forbes.com)</title><link>http://us.rd.yahoo.com/finance/external/video/forbes/rss/SIG=110egdsat/*http%3A//www.forbes.com/video/?video=fvn/cio/windows-7-not-now&amp;partner=yahootix</link><description>CIOs explain why they&apos;re slow to roll out Microsoft&apos;s new operating system.</description><guid isPermaLink="false">yahoo_finance/4097672050</guid><pubDate>Tue, 27 Oct 2009 01:04:33 Etc/GMT</pubDate></item><item><title>Stock Picks: Amazon.com, Capital One, RightNow (at BusinessWeek)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://us.rd.yahoo.com/finance/editorial/xbizwk/SIG=12e8bfk7l/*http%3A//www.businessweek.com/investor/content/oct2009/pi20091023_925329.htm?campaign_id=yhoo</link><description></description><guid isPermaLink="false">yahoo_finance/554506471</guid><pubDate>Mon, 26 Oct 2009 12:08:58 Etc/GMT</pubDate></item><item><title>RightNow Exceeds Estimates (Zacks.com)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://biz.yahoo.com/zacks/091023/26383.html?.v=1</link><description>RightNow Technologies reported third-quarter 2009 earnings per share of 6 cents, exceeding the Zacks Consensus Estimate.</description><guid isPermaLink="false">yahoo_finance/4083779265</guid><pubDate>Fri, 23 Oct 2009 19:07:03 Etc/GMT</pubDate></item><item><title>Rightnow Tech upgraded by William Blair (Briefing.com)</title><link>http://us.rd.yahoo.com/finance/news/rss/story/*http://finance.yahoo.com/q/ud?s=RNOW</link><description></description><guid isPermaLink="false">yahoo_finance/3155390655</guid><pubDate>Fri, 23 Oct 2009 05:40:31 Etc/GMT</pubDate></item></channel></rss><!-- c18.finance.sp2.yahoo.com compressed/chunked Mon Dec 21 23:41:26 PST 2009 -->
