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It's Too Late to Save Sears, Matthews Says

Posted Sep 10, 2009 12:35pm EDT by Peter Gorenstein in Investing, Recession

The long awaited turnaround story at Sears may never happen. Why? Because reclusive hedge fund impresario and Sears Holding Corp. Chairman Edward Lampert doesn't know how to run a retail business, says Jeff Matthews of hedge fund RAM Partners.

After Sears posted a surprise quarterly loss, a Barron's report on August 24 stated the stock could fall another 50%. Lampert shot back with a letter claiming the article was "inaccurate" and "biased."

Matthews says facts are facts: Shopping at Sears remains a lackluster experience, five years after Lampert bought the company and merged it with Kmart. "They've totally lost touch with the American consumer," says Matthews, who has no position in Sears stock. 

Here's what bothers him about Lampert's management of the once fabled retailer:

  • Lack of investment in stores. "The stores are terrible; they don’t look any better than they did five years ago. In fact, they look worse."  Matthews notes Wal-Mart spends tens of billions a year on stores, while Sears is spending about $200 million.  That's no way to compete.
  • No retail expert at the helm. For more than 18 months, Sears has had an "interim" CEO, Matthews notes. Until they hire someone more permanent with retail know-how they're doomed, he says. "I kept waiting for five years: when is he going to hire the guy? Never happened."
Will it ever?
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7113 Comments

Polski
Polski - Thursday September 10, 2009 12:43PM EDT

Ironic! This was predicited in the 70-80s by consumers in our local market. They don't listen!

Pat G
Pat G - Thursday September 10, 2009 12:49PM EDT

Jeff is out of his mind. Dont trust a word of what he says - 2 weeks later he will be saying the opposite !! In fact dont trust anybody on the Street !! DONT TRUST YOUR FINANCIAL ADVISERS EITHER !! MAKE YOUR OWN DECISIONS !! DONT RELY ON THESE JOKERS !!

OLD GUY FROM ILLINOIS
OLD GUY FROM ILLINOIS - Thursday September 10, 2009 12:55PM EDT

Other than their Craftsman hand tools and power tools, Sears is useless. Good Riddance.

Polski
Polski - Thursday September 10, 2009 12:56PM EDT

Grounds for a Harvard School of Business "case-study", graduate thesis. All the facts have been there, it is merely a matter of understanding what is read. This is a "case-study" of constipated thinking. They messed with "Loyal" customers.

uhhh, clem
uhhh, clem - Thursday September 10, 2009 12:57PM EDT

who cares?

Devin J
Devin J - Thursday September 10, 2009 12:59PM EDT

Does anyone actually shop at Sears anymore? I'm surprised they lasted this long.

Yahoo! Finance User
Yahoo! Finance User - Thursday September 10, 2009 01:01PM EDT

The same measure will not suit all circumstances,..... More often than not, achieving balance involved removing things from their schedules more than it does adding things

withheld
withheld - Thursday September 10, 2009 01:03PM EDT

I just went to Sears on Saturday, and it was a depressing place. But I got a new watch band installed for $10, no tax. I'll live with the dreary paint and flooring.

Flyer1
Flyer1 - Thursday September 10, 2009 01:06PM EDT

Hmmm, invest in the business and actually know what you are doing as opposed to cut cost and take the money. Why is the hedge fund manager failing? BTW, Obama had nothing to do with Sears.

Yahoo! Finance User
Yahoo! Finance User - Thursday September 10, 2009 01:11PM EDT

Is craftsman tools imported from China now? And where is Bob Villa?

consumerfeedback
consumerfeedback - Thursday September 10, 2009 01:25PM EDT

Look at the folks they hire - nice people, but not sales people. They're not hungry enough - they don't have the skills to negotiate/close the sale. White goods/electronics, tools, etc. have to have good sales people if they want to move product. Hiring a low salaried - low hourly associate is penny foolish. Circuit City was a great example of how NOT to fix dwindling sales.

Yahoo! Finance User
Yahoo! Finance User - Thursday September 10, 2009 01:26PM EDT

Why please someone else at our own expense?.... We don't have to give up who we are or what we enjoy...

consumerfeedback
consumerfeedback - Thursday September 10, 2009 01:28PM EDT

Chuck, so now where will you go to buy your clothes?

Betty
Betty - Thursday September 10, 2009 01:34PM EDT

I used to be a customer of sears but the service on washer and dryer was very and they would cancled at the last mintue..

Rex
Rex - Thursday September 10, 2009 01:48PM EDT

Unfortunately in this economy everything is price driven....nobody cares about fancy tile on the floor or earth friendly paint on the walls...people simply want the lowest price to survive.

Donald
Donald - Thursday September 10, 2009 01:52PM EDT

They were profitable last year, probably will be this year as well. They had $50 Billion in sales. Somebody is shopping there.

Yahoo! Finance User
Yahoo! Finance User - Thursday September 10, 2009 01:52PM EDT

Hot& Cold...Go to a wedding, dressed as a bride

- Thursday September 10, 2009 02:04PM EDT

Picking a store to shop at is different than picking a good stock. Berkshire Hathaway used to sell suit linings. They stopped doing it when people could buy cheaper linings offshore but it still turned out to be a good stock. A lot of analysts seem to get caught in the details but forget the big picture. If you can't compete with Walmart do not blow your brains out trying. Closing unprofitable stores to improve the balance sheet seems like a good plan to me.

drifter
drifter - Thursday September 10, 2009 02:04PM EDT

just bought 3/8 drive ratchet MADE IN THE USA about time someone sells american made products

Yahoo! Finance User
Yahoo! Finance User - Thursday September 10, 2009 01:59PM EDT

It was a piece of idiotic hubris by Lambert that he knows anything about retailing. He's an awkward tool who I'm sure has a fabulous IQ but probably couldn't operate a lemonade stand on his own. "The Warren Buffet of our generation" my ass.

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