On the Road: Debt collector focuses more on the carrot and less on the stick

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As part of our continuing series, "On the Road," Steve Hartman met one man who is changing the face of debt-collection. Bill Bartmann and his company CFS-2 believe that the best way to collect on someone's debt is to help them start earning again. The company provides a gamut of free services including resume help or free housing -- and they're trouncing their competition in the process.
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