Why Is it So Hard to Say 'No'?

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Why Is it So Hard to Say 'No'?

Why Is it So Hard to Say 'No'?
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Why Is it So Hard to Say 'No'?

by WSJ Live 3:48 mins

Research studies have shown that people will say "yes" to a request simply because saying "no" makes them even more uncomfortable. Elizabeth Bernstein has tips for saying "no" better, and guest Leslie Romson Brown shares her story. Photo: Getty Images.

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