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Apple Customers Say They Can't Pick Up New iPhones at Stores

Mark Gurman, Dina Bass
Apple Customers Say They Can't Pick Up New iPhones at Stores

Twitter users from Palo Alto, California to Short Hills, New Jersey, reported being stuck waiting at an Apple Store to pick up their prepurchased iPhone XS or XS Max due to an error with Apple’s systems. When preordering iPhones, consumers can choose between shipping their device to their homes or picking them up from a company retail store.