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Starbucks advisors call on coffee giant to revamp its hiring, training and promotion procedures

Sarah Whitten

Starbucks needs to regularly audit its 8,000 stores for racial profiling, update its policy manuals, and conduct an in-depth "Civil Rights audit" to look at its policies, racial diversity, pay practices and processes, according to a new report released Monday. Starbucks said Monday it is rolling out 12 training modules, six for managers and six for employees, over the next year. The company should consider paying for anti-bias training for local police where it has stores in minority communities, the report says.