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The other big winner in Zoom’s IPO? The tired old quarterly earnings call

Michelle Cheng
The other big winner in Zoom’s IPO? The tired old quarterly earnings call

From the “forward-looking” disclaimers to the remarks from chief financial officers essentially restating what’s in the company press release, quarterly earnings calls haven’t changed much over the years—which is to say, they remain pretty boring. Executives generally wish to avoid saying things that will sink their share price or stir the press, and their disembodied voices on speakerphone are well suited to the task, leaving analysts and journalists to divine the executives’ tones—or even use software—to understand management’s sentiment. Some companies have over the years made tweaks to the traditional conference-call format, streaming low-quality audio over a PowerPoint presentation, for example.