U.S. Markets close in 1 hr 3 mins

Why AT&T Has Been Losing US Pay-TV Customers

Andrew Smith
Why AT&T Has Been Losing US Pay-TV Customers

Like other pay-TV service operators, AT&T (T) is facing a decline in US customers due to cord-cutting. In the second quarter, AT&T lost 286,000 satellite TV customers and added 24,000 U-verse TV customers. Meanwhile, Comcast (CMCSA) and Charter Communications (CHTR) lost 136,000 and 73,000 residential video customers, respectively. This reduction in pay-TV customers is mainly due to the growing popularity of OTT (over-the-top) video streaming services, which has shifted users’ focus from traditional linear TV.