U.S. Markets closed

[$$] Difficult Conversation: When the Harasser Is a Client

At many companies, client relationships are the most difficult to police – and the most important to protect. A former vice president at market-data firm Research Now SSI alleged in a lawsuit filed in April that a senior executive from the airline Virgin America, Stuart Dinnis, began kissing and groping her without warning in a hotel elevator late at night during a 2016 travel-industry conference. Earlier that day, she and her boss had discussed Mr. Dinnis, then Virgin America’s director of loyalty, as an important client to cultivate during the conference.