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Southwest Airlines is trying a new boarding procedure. Will it help flights stay on time?

Lewis Lazare
American City Business Journals
Southwest Airlines is trying a new boarding procedure. Will it help flights stay on time?

Southwest Airlines has very quietly introduced an alternative boarding procedure at a handful of markets the carrier serves on the West Coast. The boarding arrangement Southwest is using in California markets such as San Jose, Sacramento, Long Beach and Burbank involves passengers boarding not only from the traditional jetway to the plane’s front cabin door, but also via a second mobile stairs rolled up to the aft cabin door. When Southwest uses a second stairway, passengers must first descend a staircase or ramp on the jetway, then cross the tarmac to the second set of stairs and climb those stairs to get to their seats.