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PagerDuty's CEO Discusses Sales Momentum, Competition and More

Eric Jhonsa

PagerDuty has been fond of calling its software the "central nervous system" for a company's digital operations. Its core cloud software platform, which is sold via four subscription plans, is used by teams of on-call IT workers in fields such as IT operations, security operations, DevOps and customer support to be notified about and address various types of unexpected incidents and events. Following PagerDuty's earnings report, I had a chance to talk with Jenn Tejada, who has been the company's CEO for the last three years.