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Empty shelves, poor customer service speed Sears' demise

St. Louis Post-Dispatch
Empty shelves, poor customer service speed Sears' demise

Sandy Hetrick drove 15 miles from her home to a Sears in Media, Pennsylvania on Wednesday to buy folding chairs and clothes. "It's really going down," Hetrick said about Sears, which is weighing whether to file for bankruptcy protection in the coming days. The stores have minimal items,