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Jack Dorsey is finally realizing Twitter is a terrible place

Jon Fingas
Jack Dorsey is finally realizing Twitter is a terrible place

Twitter's attempts to clean up its service using policies often feel like a Band-Aid on a bullet wound, and the company's leadership finally appears to be acknowledging that fact. CEO Jack Dorsey told the Washington Post in an interview that he was exploring reforms to key parts of Twitter's functionality to curb the spread of hate speech and fake news. As he put it, the company's policy-driven approach to date has only been tackling "surface-level symptoms" rather than the root causes, such as the incentives Twitter provides to its users.