Solution allows service providers to enable enterprises to design, build and operate their own networks, providing the core of tomorrow’s digital society
ST. LOUIS, Feb. 21, 2019 (GLOBE NEWSWIRE) -- Amdocs (DOX), a leading provider of software and services to communications and media companies, today announced the Amdocs Enterprise Accelerator to help communications service providers (CSPs) successfully expand into the business-to-business (B2B) market with differentiated value-added services. This modular solution can be deployed in a pragmatic and phased manner, is already proven at many CSPs, from the smallest to the largest, and delivers smart, fast and superior enterprise customer lifecycle experiences.
Amdocs Enterprise Accelerator seamlessly configures, prices and quotes offerings, automates order fulfillment and promotes next generation network services to enterprises via a digital self-care and self-scale experience. The solution can be deployed in cloud environments and consumed with flexible commercial arrangements.
“The enterprise market has too many stuck orders, unprofitable contracts, inflexible systems, manual processes, partner dependencies and disruptive OTT threats. This approach to business cannot be sustainable with new digital enterprise requirements from next-gen business services,” said Karl Whitelock, IDC’s Research Vice President, Communications Service Provider Operations & Monetization Industry Practice. “CSPs are searching for a scalable enterprise enablement platform which can carry them into the era of 5G enabled industry 4.0. Such a platform must be simple to use, agile, and automated in order to capitalize on the growth potential of a CSP’s current and future network.”
The Amdocs solution digitizes, automates and speeds the entire process, from sales to delivery, to help CSPs generate more accurate and profitable sales with holistic customer and contract management. Uniquely designed to simplify complexity and scale up or down to meet the requirements of businesses of all sizes, this solution enables CSPs to create a single proposal that drives the orders for hundreds and thousands of different branch locations, both regional and global, irrespective of the different network requirements or use of partners’ networks as an underlay. With Amdocs, a tier 1 operator in North America has cut ordering time in half and significantly reduced order cancellations, all the while maintaining double-digit enterprise business growth.
Whether physical, virtual or hybrid networks, Amdocs enables CSPs to fulfil orders, verify service delivery status, and ensure the quality of services with automated, analytics-based service assurance. This solution includes an award-winning hybrid fulfillment orchestrator, and integrates with Amdocs NFV powered by ONAP packages such as SD-WAN. Additionally, CSPs can take advantage of a turnkey Network-as-a-Service (NaaS) integrated solution to give the enterprise the flexibility to tailor networks to their specific needs.
By providing enterprises of all sizes with value-added services that align with industry accelerators such as IoT, enterprise eSIM, cyber security and connected business, CSPs can more rapidly launch such offerings to market. The solution also supports a large eco-system of NFV and cloud-based value-added services, giving CSPs yet additional opportunities to accelerate growth beyond connectivity.
“CSPs want to do more in serving businesses as digitalization accelerates across all industry verticals, but their hands are tied with today’s constraints of complex, time-consuming, manually-intensive, expensive processes,” said Anthony Goonetilleke, group president, Media, Network and Technology, Amdocs. “Amdocs Enterprise Accelerator is not a one-time transformation or a ‘magical’ everything in a box; serving the enterprise market is best solved by bringing in modular solutions to untangle obstacles to accelerate sales, streamline operations, and drive new growth.”
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Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.0 billion in fiscal 2018. For more information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2018 filed on December 10, 2018 and our quarterly 6-K form furnished on February 5, 2019.
Amdocs Public Relations
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