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Amwell Psychiatric Care (APC) Launches to Support Hospitals and Health Systems Address the Behavioral Health Gap

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Asana Integrated Medical Group, which supports APC, Earns Accreditation from The Joint Commission

Amwell®, (NYSE: AMWL) a national telehealth leader, today announced the launch of Amwell Psychiatric Care, a solution that provides hospitals and health systems with on-demand and scheduled telepsychiatry services. The solution addresses the growing need for behavioral healthcare across the U.S. APC offers behavioral health support and clinical expertise from Asana Integrated Medical Group, which became part of Amwell in 2019 as part of its acquisition of Aligned Telehealth. Asana Integrated Medical Group has been recognized with The Joint Commission's Gold Seal of Approval® for Behavioral Healthcare Accreditation, making it one of just a few virtual care organizations to receive this honor for behavioral health. This designation exemplifies the company’s continued commitment to delivering quality patient care.

"We are facing a behavioral health epidemic, exacerbated by a shortage of care professionals to meet patient needs. With Amwell Psychiatric Care we are addressing this problem head-on by bolstering the preparedness and resources of hospitals and health systems – the channels most overwhelmed by individuals suffering from mental illness and representing the largest cost burden to our health system," said Dr. Peter Antall, Chief Medical Officer, Amwell. "It’s an honor to have our commitment to quality care in this space recognized by The Joint Commission and we look forward to continuing to enrich and expand our behavioral and psychiatric care offerings."

With a focus on hospital and healthcare facility-based telepsychiatry services, APC offers 24/7 coverage by board-certified psychiatrists with industry-leading response times. APC aims to improve Emergency Department throughput, help health systems avoid costly admissions or transfers, and expedite patient discharge by rapidly evaluating psychiatric patients. APC enables psychiatrists to promptly assess and treat psychiatric patients via telehealth, empowering other health system providers to be able to remain focused on medically critical patients.

"As a private accreditor, The Joint Commission surveys health care organizations to protect the public by identifying deficiencies in care and working with those organizations to correct them as quickly and sustainably as possible," says Mark Pelletier, RN, MS, chief operating officer, Accreditation and Certification Operations, and chief nursing executive, The Joint Commission. "We commend Asana Integrated Medical Group for its continuous quality improvement efforts in patient safety and quality of care."

The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts and patients. They are informed by scientific literature and expert consensus to help health care organizations measure, assess, and improve performance. The surveyors successfully conducted virtual surveys of healthcare organizations, mirroring Amwell’s commitment to virtual care by interviewing staff, conducting tracers of health records, and evaluating all required elements of performance while maintaining the safety of participants during the Covid-19 period. For more information, please visit The Joint Commission website.

For more information about Amwell Psychiatric Care, please visit https://business.amwell.com/amwell-psychiatric-care/.

About Amwell

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives. For more information, please visit https://business.amwell.com/.

American Well and Amwell are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

Forward-Looking Statements

This press release contains forward-looking statements about us and our industry that involve substantial risks and uncertainties and are based on our beliefs and assumptions and on information currently available to us. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations, financial condition, business strategy and plans and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as "anticipate," "believe," "could," "estimate," "expect," "intend," "may," "plan," "potential," "predict," "project," "should," "will," or "would," or the negative of these words or other similar terms or expressions.

Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance, or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Forward-looking statements represent our beliefs and assumptions only as of the date of this release. These statements, and related risks, uncertainties, factors and assumptions, include, but are not limited to: weak growth and increased volatility in the telehealth market; inability to adapt to rapid technological changes; increased competition from existing and potential new participants in the healthcare industry; changes in healthcare laws, regulations or trends and our ability to operate in the heavily regulated healthcare industry; our ability to comply with federal and state privacy regulations; the significant liability that could result from a cybersecurity breach; and other factors described under ‘Risk Factors’ in the prospectus for our IPO filed with the SEC. These risks are not exhaustive. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in the forward-looking statements, even if new information becomes available in the future. Further information on factors that could cause actual results to differ materially from the results anticipated by our forward-looking statements is included in the reports we have filed or will file with the Securities and Exchange Commission. These filings, when available, are available on the investor relations section of our website at investors.amwell.com and on the SEC’s website at www.sec.gov.

View source version on businesswire.com: https://www.businesswire.com/news/home/20210112005144/en/

Contacts

Media Contact:
Holly Spring
press@amwell.com
781.888.8219