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API.AI Unveils New Integrations Into Cisco Tropo and Cisco Spark

LAS VEGAS, NV--(Marketwired - Jul 11, 2016) -  API.AI, a conversational user experience platform for apps, devices and services, announced today that the company will attend Cisco Live, Cisco's annual IT and communications conference. API.AI CEO Ilya Gelfenbeyn will present in the Collaboration Partner Village highlighting API.AI's new integrations with Cisco's cloud collaboration platforms: Cisco Tropo and Cisco Spark. The company will also exhibit at the event (booth C7).

API.AI's integrations into Cisco Tropo and Cisco Spark enable developers to create bots and interfaces trained to understand natural language and respond back in real-time, delivering a user experience as simple and intuitive as carrying on a conversation. Businesses need the ability to facilitate reliable, real-time collaboration among team members while adhering to corporate policies governing privacy, security and data control. At the same time, applications need to work interoperably within an organization and conform to certain IT standards. These are all requirements that API.AI's integrations into Cisco Tropo and Cisco Spark are built to meet.

Designed for large-scale enterprises and service providers, Tropo, part of Cisco, offers cloud APIs for voice and messaging (SMS). It helps developers and companies automate and embed real-time communication via these voice and messaging channels, providing a powerful platform for cloud-based collaboration. Cisco Spark, meanwhile, provides a cloud collaboration platform with messaging, meeting, and calling capabilities. Cisco has opened the Cisco Spark platform with open APIs and SDKs, inviting enterprise developers and programmers to explore and implement the technology as best fits their needs. API.AI's Cisco Tropo and Cisco Spark integrations, ideal for the creation of bots and automated conversational interfaces, are designed to present intriguing new solutions to this developer audience.

"We're excited to be among the first developers to leverage API.AI's technology to enhance Redbooth's integration with Cisco Spark," said Dan Schoenbaum, CEO at Redbooth. "Redbooth adds task and project management capability to Cisco Spark, enabling users to manage their work and become more productive. With the addition of API.AI's technology, users can plan initiatives, create and resolve tasks, and leverage powerful productivity analytics to enhance team performance using natural language speech, all within Cisco Spark. API.AI enables a conversational experience without the requirement to learn complex commands that can be carried out as naturally as if the user is speaking with a knowledgeable co-worker."

"API.AI's capability to provide natural language understanding and sophisticated conversational interfaces are a perfect match for enterprise developers building bots and collaborative communication solutions," said Ilya Gelfenbeyn, CEO, API.AI. "This is why we're so proud to be presenting and exhibiting API.AI's Cisco Tropo and Cisco Spark integrations at Cisco Live. We invite any developers in attendance who have ever dreamed of getting the most out of their products simply by speaking with them and having a rich conversation to stop by and experience our technology."

About API.AI

API.AI is a conversational user experience platform enabling brand-unique, natural language interactions for devices, applications and services. Developers can use API.AI services for speech recognition, natural language processing (intent recognition and context awareness), and conversation management to quickly and easily differentiate their business, increase customer satisfaction and improve business processes. They can also leverage pre-built knowledge packages across a diverse collection of popular topics built from over two and a half billion user queries processed by the system. When enabled, agents can understand thousands of diverse requests out of the box, no coding required.

Headquartered in Sunnyvale, CA, the API.AI team brings decades of experience in artificial intelligence and machine learning. API.AI is backed by Intel Capital, Motorola Solutions, SAIC Motor, and Alpine Electronics. Visit https://api.ai and @api_ai.

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