U.S. Markets close in 3 hrs 28 mins

Apple Pulls iOS 8.0.1 Update That Caused Some Users to Lose Cell Service, Touch ID

Alyssa Bereznak
National Correspondent, Technology
Yahoo Tech

iPhone with error message

UPDATE: An Apple spokesperson released the following statement to Yahoo Tech:

“We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update.”

UPDATE, SEPT. 25TH: This morning Apple released an apology for the incident. Read it here.

***

After downloading Apple’s latest update to iOS 8, the new mobile operating system that was released last week, many users are now complaining that they no longer have cellular service — including me.

I applied the brand-new update to my iPhone 6, and it has remained in search mode ever since. In addition, my Touch ID no longer works. Yes, I risked my technological life for you, dear readers. Please pray for me.

iPhone home screen

It does not appear to be specific to just one type of phone.

Apple has pulled the update’s availability. If you were one of the unlucky souls who happened to download it, follow these instructions to downgrade again.

Follow Alyssa Bereznak on Twitter or email her here.