BRISBANE, AUSTRALIA--(Marketwire - Nov 21, 2012) - SolarWinds (
The survey completes the third part in a series of studies conducted across Australia, the US and the UK. The study of more than 400 Australian system administrators captures attitudes and preferences on both a personal and professional level, from their enjoyment and frustrations of their jobs to their favorite movie and pop culture heroes.
Results show that three-quarters of system administrators expect 2013 IT budgets to decrease or remain flat. This is despite an average of 82 percent claiming that software to manage IT systems is getting more expensive and complex. Comparatively, US system administrators are slightly more optimistic with 68 percent of respondents forecasting IT budgets will not improve.
Some of the key findings from the study include:
- Rising job demands: Most systems administrators are feeling some level of increased pressure in their jobs, as reported by 80 percent of respondents. Contributing factors include more responsibility and demand on their time (reported by 86 percent of respondents), doing more with less (80 percent) and increased system complexity (79 percent).
- Steady career satisfaction: Seventy-one percent express some level of satisfaction with their careers, with only four percent stating they do not enjoy their work. Moreover, they envision additional career path opportunities (76 percent) and are getting consistent training to gain new skills (71 percent).
- High company confidence: Trust runs high in their IT department leadership (79 percent), and their senior/executive leadership (74 percent).
- Lacking broader appreciation: A majority of system administrators agree on some level that most of their company's employees don't understand what they do and the value they bring (71 percent). Whilst half say they feel appreciated or highly appreciated in their jobs.
- Job likes and dislikes: System administrators just want to be part of the solution. They get the most enjoyment out of solving problems (23 percent) and helping users (15 percent). Top job frustrations included too little pay (20 percent), increasing workloads and responsibilities (15 percent) and not enough budget (12 percent).
Interestingly, the increasing demands don't appear to be dampening enthusiasm for their jobs, 71 percent of system administrators said they are more satisfied in their careers compared to three years ago. An overwhelming 39 percent said they are likely to rarely or never change jobs and have worked in the same place for 10 years or more. In the US and UK, 48 percent and 43 percent of system administrators respectively second the notion of their Australian counterparts.
"The Australian business landscape is rapidly evolving as the effects of the GFC continue to impact our market and in turn add more complexity for our IT departments. The survey results indicate that system administrators are under new pressures to solve increasingly complex challenges and respond to growing demand," said Doug Hibberd, SolarWinds' EVP of Engineering and General Manager, APAC. "While budgets are getting tighter, system administrators are still expected to deliver more value back to the business for less, but they also appear to feel up to this challenge."
The survey also revealed insights into the social interests of Australian system administrators. The Big Bang Theory is their favourite TV show (26 percent) and Lord of the Rings triumphs over Star Wars and The Matrix as the favourite sci-fi fantasy movie (24 percent).
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