FOOTHILL RANCH, CA--(Marketwired - Sep 26, 2016) - Applied Voice & Speech Technologies, Inc. (AVST) has announced a technology partnership with AudioCodes -- a leading provider of voice networking solutions. The new partnership was formed to seamlessly integrate CX-E with AudioCodes' CloudBond™ 365 and SmartTAP. The combined solutions enhance CX-E's Skype for Business offerings and build on AVST's growing ecosystem of technology partnerships.
AudioCodes' CloudBond 365 is the next-generation solution in their One Voice for Skype for Business suite of products that integrates with Skype for Business deployments, facilitating full capabilities and smooth migration of users from on-premise Lync, Skype for Business Server or legacy PBX deployments to Microsoft's Cloud PBX.
CloudBond 365 is now certified to work with all CX-E applications including speech-enabled automated attendant, IVR, secure voice messaging, unified messaging, mobile client, personal assistant, and informal call center to augment Skype for Business deployments.
SmartTAP is AudioCodes' Skype for Business recording solution that can be deployed across the enterprise to record all types of Skype for Business calls. With the certification, SmartTAP is now compatible with AVST's TeamQ®, a cost-effective informal call center solution. Now, TeamQ users can easily record customer conversations while on Skype for Business calls to meet compliance requirements.
"Helping AVST customers get the most out of their Skype for Business deployments is a focus for us," said AVST CTO Tom Minifie. "We continue to identify new technology that benefits our customers and aids in their adoption of Unified Communications."
Over the years, AVST has distinguished itself within Microsoft's partner ecosystem by achieving top-tier status, delivering best-of-breed enterprise-class Unified Communications (UC) solutions that enhance and augment Skype for Business. AVST has been awarded Gold Communications Competency for Skype for Business environments.
For more information about AVST's advanced UC capabilities that complement Skype for Business, visit www.avst.com/skypeforbusiness.
AudioCodes Ltd. designs, develops and sells advanced Voice-over-IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader, focused on converged VoIP and data communications, and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers, Value Added Applications and Professional Services. AudioCodes' underlying technology, VoIPerfectHD™, relies on AudioCodes' leadership in DSP, voice coding and voice processing technologies. AudioCodes' High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information on AudioCodes, visit www.audiocodes.com.
With more than 30 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based enterprise-class Unified Communications (UC) solutions.
Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure.
Thousands of businesses worldwide rely on AVST to meet their "mission-critical" communications requirements, align their business with key trends and, with the world-class interoperability and flexibility of AVST's UC solutions, provide a bridge to their digital future.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.