Being separated from a child is every parent’s worst nightmare. Actor and soon-to-be talk show host Busy Philipps was placed on a different flight than her daughter after Delta rerouted their travel plans on Friday and the Dawson’s Creek star shared her frustration with the airline on Twitter.
Hey @Delta! Thanks for cancelling my flight and then rerouting us and separating my MINOR child onto a different flight than mine and having a 2 HR call time wait! You are terrible!
— Busy Philipps (@BusyPhilipps) June 29, 2018
Worried fans responded to Philipps’s tweet on Friday, asking why Delta would put them on separate planes and checking to make sure the two didn’t take separate flights. Philipps responded “I would never” to one fan. So it appears that the two weren’t technically separated, but they could have been if they had followed Delta’s suggested itinerary.
It’s not clear which of Philipps’s two young daughters was involved in the incident. She and her husband, Marc Silverstein, have a 9-year-old daughter, Birdie, and a soon-to-be-5-year-old daughter, Cricket, Us Weekly notes. Based on an E! News report, it sounds like Philipps was traveling with both of her daughters, and the incident happened after a layover in Chicago. A source also told the outlet that the misunderstanding happened because Philipps’s children’s flight itineraries were somehow under booking numbers different from her own.
Delta issued a statement about the incident to Us Weekly and E! News. It looks like the airline rebooked the mom and daughter so that they would be on the same flight. The statement says, “We apologize for the inconvenience this caused Ms. Philipps. Delta worked quickly to resolve the rebooking issue and coordinated directly with the customer to adjust their travel.” Delta also apparently told Us Weekly that it refunded Philipps for the missed flights, because different plans were made after the rebooking issue.
Philipps didn’t issue any follow-up tweets about the Delta situation, but she has tweeted about family separation on a broader scale since then. On Saturday, marches are taking place to protest the separation of immigrant parents and children at the U.S./Mexico border. Philipps tweeted that the children who have been separated from their parents “are dealing with unthinkable trauma.”
Of course, Philipps isn’t the first celebrity to tweet about issues with a major airline. In December, Chrissy Teigen tweeted about a flight saga that occurred when her All Nippon Airways flight to Tokyo turned around after four hours. According to a tweet from Teigen, “a passenger who isn’t supposed to be on this plane” was onboard, and the plane had to return to its original destination. (Teigen and her husband, John Legend, had another travel nightmare recently too, when a New York City cabdriver stole Legend’s luggage.)
Celebrities definitely aren’t just like us — but for flight travel mishaps, it doesn’t seem to matter how famous one is. It is truly the great equalizer.
Just this week, several passengers said that a Skywest Airlines flight attendant unfairly removed them from a plane at Fort Wayne International Airport in Indiana after a dispute over electronics being placed in airplane mode.
Fortunately, Teigen and Philipps appear to have come out of the incidents relatively unscathed. But air travel can still be one heck of a nuisance, whether you’re a celebrity or just a regular Joe.
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