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ChangeNOW: Focusing on Customers to Build a Better Crypto World

·8 min read

MAHE, SEYCHELLES / ACCESSWIRE / December 17, 2021 / When asked what makes it stand out, the ChangeNOW.io team says that it is focused on fulfilling customers' needs rather than on its own success. It is vital that the crypto industry prioritizes improving customer experiences, which will translate into a better world for crypto.

If customers are a permanent source of a crypto firm's inspiration for improving its existing products and services and launching new ones, this will result in its ever-increasing popularity, though it's not what it initially strived for.

Changing Cryptocurrencies Is Fast and Safe With ChangeNOW

ChangeNOW offers a fast, transparent, and secure crypto processing and exchange service. You can swap crypto in-app on Android or iOS, or through the ChangeNOW website. The exchanger is not limited to crypto-to-crypto transactions, featuring instant fiat-for-crypto swaps as well.

The platform offers over 300 crypto assets paired with over 50 fiat currencies, a feature made possible through partnerships with Guardarian and Simplex.

An average crypto swap takes 2 minutes and doesn't require registration. If you aren't going to buy crypto with fiat money, KYC isn't necessary either. For crypto-to-fiat exchanges, ChangeNOW partnered with Sumsub, a KYC provider, to streamline the verification process demanded by fiat providers.

ChangeNOW doesn't set a maximum exchange amount unlike other crypto exchangers. With a minimum swap starting at $2, you can exchange as much crypto as you want. The platform identifies the fastest route to carry out crypto exchanges, with transaction fees varying between 0.5% and 4%, depending on whether you go for the classic or fixed exchange rate.

ChangeNOW's exchange rates are absolutely transparent, so you can see exactly what you will receive before you make a transaction. A classic-rate exchange uses the best market rate, which is determined by market conditions and network fees. In the event the price drops by more than 3 percent, the transaction is halted, and the user can accept the new price or request a refund.

Another option is to lock in the rate for 20 minutes in a fixed-rate swap, which guarantees you will get the rate you saw at the start, but you will need to pay a higher fee for that.

With ChangeNOW, you'll have a safe and hassle-free crypto exchange experience with no hidden fees and unlimited exchange amounts.

NOW Product Family

In addition to its exchange platform, ChangeNOW offers a wide range of other products and services for crypto users of any level.

Due to their passion for crypto, the ChangeNOW team puts themselves in the shoes of their customers in order to satisfy their existing crypto needs and go beyond their expectations. In constant discussion with the crypto community, the team is open to feedback and suggestions on how to improve.

Among its 11 products, ChangeNOW boasts a crypto wallet, performance tracker, payment system, loan options, and its own node.

NOW Wallet

NOW Wallet is a non-custodial crypto wallet that combines the expertise of ChangeNow's highly skilled development team with breathtaking simplicity.

To give you an idea of what a non-custodial wallet is, here's an example. Keeping custody of your assets is a standard practice for service providers, including banks. Therefore, when you want to withdraw your money, while you have a legal claim to it, you need to ask permission from your bank to do so. Banks are often reluctant to grant such permissions, and the reasons for doing so might not always be in their customers' best interests.

This would never happen with non-custodial wallets like NOW Wallet. It doesn't collect any personal information. Your funds are stored on your device, ensuring absolute privacy and security. The wallet only acts as an interface to conveniently manage your crypto assets, so you don't have to worry about anyone being able to access or control them.

NOW Wallet supports BTC, DOGE, ETH, BNB (both mainnet and Binance Smart Chain), ADA, LTC as well as all ERC-20, BEP-20 and BEP2 tokens available on ChangeNOW. Similar to ChangeNOW's exchange platform, it lets users purchase cryptocurrencies using Visa and MasterCard cards as well as their bank accounts.

NOW Payments

NOW Payments can be integrated into your website, store, or social media accounts if you are looking for ways to enable crypto payments or donations. Essentially, how it works is simple: your customer picks a cryptocurrency to pay with, sends it to ChangeNOW's deposit address; you receive it in the currency of your choice.

With NOW Payments, you'll have access to 100+ cryptos, instant payouts, low fees starting at 0.4%, and a premium account manager available 24/7. You can integrate NOW Payments with CMS plugins, APIs, widgets & buttons, among others. If what you're looking for doesn't exist, NOW Payments will provide you with custom solutions as part of its client-focused approach throughout all of ChangeNOW's services.

NOW Token

ChangeNOW launched its own native utility token NOW in both ERC-20 and BEP-2 versions, which can be used as the internal currency for all NOW products, including asset listing. It powers the entire NOW ecosystem. NOW was one of the first tokens issued on Binance Chain.

NOW Token holders have additional perks on the platform, such as earning 25% ROI on the stakes they place through NOW Tokens and getting cashback in NOWs.

NOW Tracker

With NOW Tracker, you can keep track of your crypto portfolio performance on Binance, KuCoin, and Coinbase accounts, along with hot and cold wallets.

NOW Tracker is available for Android and iOS devices, and like NOW Wallet, it's safe and secure as it doesn't collect any information. All data is stored on your device.

It supports over 10,000 cryptocurrencies, including Bitcoin, Ethereum, Binance Coin, Cardano, Monero, just to name a few. NOW Tracker displays the current value of your cryptos in relation to 23 fiat currencies.

You can also check out your portfolio distribution graphs sorted by ticker or network. AES-encrypted backup enables you to restore your crypto portfolio at any time in a matter of seconds.

There's also a feature to track hypothetical crypto and fiat assets to see what they would be worth right now.


Registered customers of ChangeNOW can earn cashback on their exchanges. They can access the feature through their personal accounts on ChangeNOW's website, where all cashback information is available.

For each transaction, 0.1% is automatically accumulated in NOW Tokens. ChangeNOW currently offers a standard cashback limit of 1,000 NOWs per month, but this can be increased.

Asset Listing

There are over 300 cryptocurrencies available for exchange on ChangeNOW, and more coins and tokens continually apply. You can list your cryptocurrency too. Just fill out a simple application and you'll receive a response within two business days.

Token Swap

If you need to migrate your token to the mainnet, ChangeNOW offers a tailor-made solution for you. ChangeNOW's highly skilled team of developers and your own personal project manager will ensure a smooth migration process so your community can swap tokens without any hassle. Binance Coin, Atomic Wallet Token, and Tether USDT swaps between networks are examples of ChangeNOW's successful implementations.

ChangeNOW Premium

The Premium Lounge is an enhanced version of the crypto platform available for ChangeNOW's registered users. Become a premium member in a matter of seconds and get instant access to a detailed overview of your transaction history, limitless crypto loans, cashback, and other perks.

NOW Loans

NOW Loans use Bitcoin and other cryptos as collateral and come with affordable APR rates, enabling you to take advantage of margin trading in the crypto market. Make the most of crypto volatility, no matter how high or low the market goes. Pick your strategy and either go long or short to make a profit.

NOW Nodes

NOW Nodes powered by ChangeNOW enables access to Explorers and Node APIs of over 40 different blockchain networks including BTC, ETH, and BSC, totaling more than 1,000 coins. Guarda, Atomic, Trezor, SecuX, and many more rely on API response time of less than a second, node uptime of 99.95%, and 1 GB/s connection speed provided by NOW Nodes.

ChangeNOW Blog

Read ChangeNOW Crypto Blog to be clued up about the latest developments and thought leadership in the crypto industry. There are also worthwhile articles covering the basics of crypto, such as Bitcoin, smart contracts, and more. ChangeNOW Blog also ensures you're kept up to date with its announcements and product releases.

Customer Support

Customers are always at the center of ChangeNOW's focus, with excellent customer support. There's a live chat available on the website where all issues are resolved promptly. Alternatively, the support team can be reached via email or Telegram chat. You can also find answers to some frequently asked questions on its FAQ page.

ChangeNOW's Future

ChangeNOW is planning its own crypto trading platform and a marketplace. It will also soon start accepting pre-orders for its innovative Visa debit card that will automatically convert cryptocurrencies into fiat, so their holders will be able to pay for goods and services with crypto anywhere Visa cards are accepted.

ChangeNOW constantly improves its existing products and scales its innovation efforts to offer best-in-class crypto solutions to a growing number of its customers.

Whatever your level of crypto knowledge and interest, ChangeNOW makes it easy to access a wide range of its crypto products and services.

Media Contact -

Raghav Sawhney
Outreach Manager changeNow


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