Ranked No. 1 in Dealer Satisfaction in Chat Products Category 8 Years in a Row
ATLANTA, March 12, 2018 /PRNewswire/ -- Contact At Once!, a LivePerson company (LPSN) has received the "Highest Rated" Dealer Satisfaction Award for Chat Products in the eighth annual DrivingSales Dealer Satisfaction Awards, as determined by the thousands of auto dealers who are part of the DrivingSales.com community. Contact At Once! has been awarded this honor each year since the award's inception.
"Being the highest rated chat product in dealer satisfaction is one of the most prestigious honors we want to achieve," says Denise Chudy, Contact At Once! general manager. "We'd like to thank the Contact At Once! customers who took the time to write reviews, and DrivingSales.com for providing this platform that helps dealers share their experiences."
Contact At Once! provides the automotive market's most widely used messaging platform enabling chat and text messaging in online advertising, on dealer and manufacturer websites, in traditional media, in social media, and in online reviews. Over 17,000 businesses use Contact At Once! to connect with auto shoppers and owners.
"We congratulate Contact At Once! on receiving the 'Highest Rated' Chat Products Award, an accolade we consider to be one of our industry's most important because it comes directly from dealers," said DrivingSales CEO and founder Jared Hamilton. "In our eighth year of presenting these awards, we feel especially proud that DrivingSales Vendor Ratings continues to help dealers make smart and informed decisions through thousands of peer reviews that lead them to outstanding service providers such as Contact At Once!. We're thrilled Contact At Once! has been recognized as one of the best by the people to whom their services count the most: the dealer community."
The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and services, and are based on cumulative ratings tallied and verified over the calendar year (January – December) at DrivingSales.com Vendor Ratings. DrivingSales Vendor Ratings is the industry's only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons. It also provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.
The full award results are available online at http://events.drivingsales.com/dealer-satisfaction-awards/.
ABOUT CONTACT AT ONCE!
Contact At Once!, a LivePerson company, helps create satisfying connections and build relationships between auto shoppers and dealers by making it easier for consumers to ask questions and get information in the micro-moments when they shop—whether on a brand or retailer site, via online advertising, on social media and more. Contact At Once! is the industry's leading provider of messaging platforms with over 17,000 businesses using our solutions to build relationships with online, mobile shoppers. For more information, visit www.contactatonce.com.
ABOUT LIVEPERSON, INC.
LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the Company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers, and instead message their favorite brands, just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, HSBC, EE, IBM, L'Oreal, Orange, PNC and The Home Depot rely on the unparalleled intelligence, security and scalability of LiveEngage to reduce costs, increase lifetime value and create meaningful connection with consumers.
DrivingSales is a professional network serving the auto industry with dealer-driven news and information, online training, and performance data, all to enable dealers to make critical business decisions at their dealerships. DrivingSales' mission is to connect progressive dealership professionals to the people and information they need to maximize their success. Founded by a third-generation car dealer, and opened up to the industry in 2008, today DrivingSales has registered users in over 50% of new car dealerships in the US and is active in several other countries around the globe. To learn more about the DrivingSales community, training or performance analytics visit DrivingSales.com, DrivingSalesUniversity.com and DrivingSalesData.com.
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