NEW YORK, NY--(Marketwired - Nov 26, 2013) - With Cyber Monday predicted to yield more than $2.2 billion in sales this year, Corra, the New York and Los Angeles based ecommerce agency and systems integrator, announced today it will again provide free Launch Assurance throughout the holiday shopping season kickoff weekend.
"Cyber Monday is becoming an increasingly hectic day for online retailers as more and more people purchase their holiday gifts online," said Ron Bongo, CEO of Corra. "Though most retailers try to have technical logistics planned out well in advance of the holiday rush, the reality is that many merchants are still scrambling to finish their sites before Black Friday. It never hurts to have an extra set of eyes (and set of skills) at the ready if a hiccup occurs."
Website downtime can have a critical impact on a retailer's online business during the holidays, making the heightened level of support that Launch Assurance provides crucial. Corra's team of support engineers and developers will be on hand and on high-alert around the clock, from Thanksgiving Day (Nov 28) through Cyber Monday (Dec 2).
"Not only did Corra build us a nuclear bomb proof ecommerce site, they're providing an amazing support service during our busiest time of year," says Darren Johnson, Director of Ecommerce at Lovesac. "Last year, we saw as much as a 800% increase in traffic, and Corra's Launch Assurance was with us all the way. I'm totally confident our customers will get the quality online shopping experience they always do, no matter how many holiday shoppers flock to our site. Corra's Launch Assurance helps me sleep at night."
Retailers rely on Launch Assurance for a variety of solutions, including troubleshooting critical web platform issues, undergoing major site upgrades and maintaining site performance during large traffic swells from major promotions or holidays. It is normally offered for a fee to clients of Corra's unique CAMS support and maintenance program (Corra Application Managed Services). But for holiday, Corra will keep engineers standing by ready to address issues as soon as they arise, free of charge.
"Offering free Launch Assurance during the Holidays last year was such a hit that customers were clamoring for us to do it again," said Michael Harvey, COO of Corra. "Normally we charge for this service, so offering Launch Assurance free is a great value for our clients."
The free holiday Launch Assurance program is yet another example of the commitment Corra continues to make to helping brands and retailers grow and improve their online business as well as to providing exceptional and high performing ecommerce solutions.
Corra is a New York- and Los Angeles-based ecommerce agency that provides web design, ecommerce development, strategic consulting and support for brands and retailers on the Magento and hybris platforms. The company was recently honored with their second Magento Partner Excellence Award in a row, one of only four U.S. firms to receive the award in 2013. Visit their website at www.corra.com.