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Crawford & Company: Contractor Connection Named as #1 Service Provider for Emergency Services According to Leading Customer Satisfaction Study


  Contractor Connection Named as #1 Service Provider for Emergency Services According to
Leading Customer Satisfaction Study

ATLANTA (December 18, 2013) - Crawford Contractor Connection® has been named as the #1 service provider for emergency  services according to a leading national customer satisfaction study. Contractor Connection is part of Crawford & Company (NYSE: CRDA; CRDB), the world`s largest independent provider of claims management solutions.

Contractor Connection offers a credentialed network of more than 4,500 contractors in the United States and Canada to insurers and their policyholders. These contractors provide commercial and residential remediation and repair services for property insurance claims. Because damaged property may be subject to further harm (such as from leaking water or exposure to weather) if the original damage is not addressed quickly, then contractor services might be needed on an accelerated, emergency basis.

According to research conducted among hundreds of property owners for its 2013 Claims Satisfaction Study, one of the nation`s foremost market research companies found that Crawford Contractor Connection received the highest ranking for satisfaction with a contractor that provided immediate services.

"It is very gratifying to have our clients highlight their satisfaction with our services," said Larry Thomas, CEO of Contractor Connection. "We commit to have highly experienced, talented and credentialed contractors deliver quality work on time and within budget, and this study validates that commitment."

 About Contractor Connection

Contractor Connection, an industry-leader in contractor managed repair services, provides insurance carriers and consumers a national network of residential and commercial contractors that are vetted and performance managed, measuring quality, time in process and customer satisfaction.

About Crawford

Based in Atlanta, Ga., Crawford & Company (www.crawfordandcompany.com) is the world`s largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries.
The Crawford System of Claims Solutions® offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company`s shares are traded on the NYSE under the symbols CRDA and CRDB.

For more information, please contact:

John L`Abate, public relations manager
404.300.1908 (office)
404.226.2931 (cell)



This announcement is distributed by NASDAQ OMX Corporate Solutions on behalf of NASDAQ OMX Corporate Solutions clients.

The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: Crawford & Company via GlobeNewswire