CORRECTING and REPLACING Digitate’s Intelligent AIOps Platform Achieves HIPAA and GDPR Compliance

·3 min read

Key compliance certifications fulfill privacy mandates and support global enterprise customers to transform their digital operations with the highest level of compliance and privacy

SANTA CLARA, Calif., August 04, 2022--(BUSINESS WIRE)--First paragraph, second sentence of release dated July 27, 2022, has been removed.

The updated release reads:


Key compliance certifications fulfill privacy mandates and support global enterprise customers to transform their digital operations with the highest level of compliance and privacy

Digitate, a leading provider of SaaS-based autonomous enterprise software for IT and business operations, today announced that it has achieved both HIPAA and GDPR compliance, guaranteeing that its artificial intelligence for IT operations (AIOps) platform meets all regulatory standards for security, availability, processing integrity, confidentiality, and privacy.

Digitate is dedicated to delivering enterprise-grade AIOps that comply with global data privacy mandates and provide the highest standards of security to safeguard customer data. Achieving HIPAA and GDPR compliance for its portfolio of products highlights the breadth of security measures in place to deliver advanced solutions that meet the rigorous global data protection regulations and maintain strong cloud security.

"Maintaining a healthy and sustainable security and data privacy posture is paramount for today’s digital-first organizations. The sheer volume of data that enterprises create, manage, and store is growing exponentially, which drives a greater need for stringent data governance, security and compliance," said Tejpal Chadha, Global Head of Digital SaaS Cloud & Cybersecurity, Digitate. "In meeting the key regulatory standards of HIPAA and GDPR, and being SOC compliant, we are steadfast in our commitment to data security and privacy best practices, as well as building trust with our current and future customers."

HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) is the U.S. regulatory standard for health information security and privacy that requires software providers that collect and transmit protected healthcare data to adhere to HIPAA rules and implement safeguards to prevent unauthorized access or data breaches. By achieving HIPAA compliance, Digitate customers within the life science and healthcare sectors can confidently execute across key business processes while delivering privacy-first customer experiences that protect critical data and ensure continued legal compliance.

GDPR Compliance

The General Data Protection Regulation (GDPR) is the European Union’s (EU) regulatory requirement for organizations operating in or delivering services to the EU that collect, process, and store personal data. By achieving GDPR compliance, Digitate’s customers can rest assured that they are compliant with the strict privacy protection standards required within the EU.

In addition to achieving HIPAA and GDPR compliance, Digitate is also SOC 2 compliant, confirming that its data control objectives and activities meet the SOC 2 standards for security and confidentiality.

"Privacy compliance is a non-negotiable mandate for organizations. It’s also a foundational business strategy that customers appreciate and increasingly demand. Regulatory requirements for data privacy are only going to grow more complex over time so it makes sense to get proactive now," said Valerie O'Connell, Research Director of Enterprise Management Associates (EMA). "A comprehensive compliance program that aligns with business roadmaps drives both customer trust and business growth. It’s smart business in today’s privacy-aware world."

To learn more about Digitate’s AIOps SaaS offerings and the security measures employed by Digitate to ensure your data compliance with industry standards, please visit the Trust Center at

About Digitate

Digitate is a leading software provider bringing agility, assurance, and resiliency to IT and business operations. Digitate’s flagship product, ignio™, is an award-winning AIOps solution that reimagines the enterprise business landscape with its distinctive closed-loop approach. It combines context, insights, and intelligent automation to resolve and prevent issues autonomously. Our customers span multiple industries and include global enterprises that are leaders and innovators. To stay up to date on ignio™ news and learn how our clients across the globe have benefited from our innovative solutions, visit us at and follow Digitate on Twitter and LinkedIn.

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Caitlin Haskins
10Fold for Digitate
(925) 271-8219